Customer Service Specialist
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AMERICAN RESIDENTIAL SERVICES, a national leader in residential HVAC and plumbing services is seeking Customer Service Specialists to join our Manassas team!
The qualified candidate must be energetic, have the ability to work in a fast paced environment while being self motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and receptive to constant coaching and feedback. The candidate will have experience gathering customer information and inputting the information in the computer. This position requires evenings and weekends. Service industry experience highly preferred!
In addition to a great work environment the company provides a full range of benefits including:
Basic & Optional Life Insurance
Paid PTO and Holidays
401(k) Retirement Plan
Employee Assistance Program
Health-Care Flex Accounts
Short- & Long-Term Disability Job Requirements
MINIMUM EDUCATION/EXPERIENCE: HS diploma, or GED equivalent, is required. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Previous reception experience or experience in customer service is desired. Must be computer literate with knowledge of Microsoft Office products. Must be able to use general office machines and multi-line telephone. Strong communication and interpersonal skills are required.
We are an Equal Opportunity Employer - "United by Exceptional Service"
AA EOE M/F DV/ARS/RESCUE ROOTER-