Customer Support and Solutions Engineer

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POST DATE 9/6/2016
END DATE 12/19/2016

CoberonChronos Client Santa Clara, CA

Santa Clara, CA
AJE Ref #
Job Classification
Full Time
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Our client is an emerging leader in the software defined storage space. They are seeking an experienced Customer Support & Solutions Engineer to join the Customer Support & Services team, responsible for developing a range of technology solutions for customers & strategic alliances as well as provide technical support to new and existing customers.


* Manage prototype, demonstration and beta implementation projects.

* Use and extend product suites to rapidly build, optimize, and test new enterprise customer oriented solutions.

* Work closely with Product Management, Technology Partners, Sales, and leading customers to understand business challenges and design appropriate solutions.

* Provide remote support for existing and POC/Beta customers

* Write technical bulletins and contribute to the knowledge base.


* Over 5years hands on enterprise storage solutions implementation experience

* Strong knowledge of server virtualization infrastructures

* Experience working with leading enterprise databases is an advantage

* IT/System/Storage enterprise administration experience - an advantage

* Strong analytical and problem-solving skills who enjoys proving out new enterprise technologies.

* Willingness to travel

* Goal oriented, energetic, excellent communication skills, ability to think out of the box, strong technical skills

* BS/BA in Computer Science or equivalent experience