DFA AIRS Documentation Specialist

This job is no longer active. View similar jobs.

POST DATE 8/20/2016
END DATE 12/19/2016

MCI - Contract Little Rock, AR

Little Rock, AR
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


MCI - 12 MonthContract position in Little Rock, AR.

Candidate must be available for ONSITE interview. This is an onsite only role in Little Rock, AR.

Only qualified US CITIZENS and GREEN CARD HOLDERS with the REQUIRED EXPERIEINCE listed below are welcome to apply. Sorry NO H1 SPONSORSHIP is available for this position. NO THIRD PARTY SPONSORED H1 APPLICANTS will be considered. THIRD PARTY AGENCIES NEED NOT APPLY.

The Documentation Specialist will create System and User Documentation that accurately reflects the Production processing flow.

The Department of Finance & Administration is looking for a Documentation Specialist to be responsible for development and coordination of the technical documentation required to support the expansion of the Arkansas Integrated Revenue System (AIRS).

The Documentation Specialist will work closely with the Technical Team as well as Process Owners to capture and document Business Processes and then translate those into Technical Documents that can be used to develop Procedural and Training documentation.


-Document the business' processes and procedures

-Create prototype/demonstration documentation

-Review and edit technical writing by other team members to maintain clarity and consistency.

-Gather all relevant information from relevant SME's (Subject Matter Experts)

-Incorporate all information into the required User Documents, Training Guides, Training Media, Troubleshooting Guides and other relevant documents

-Deliver final versions of the materials and submit to document control for release

-Track changes to multiple projects and preparing release notes as well as updating help documentation in coordination with the scheduled software releases

-Translate the business specifications into the technical solution and/or technical architecture to support the end user deliverables

-Interview SMEs and research information to complete writing assignments according to set standards, order, clarity and terminology

-Proof read work and identify non-standard formatting or wording and errors within documents

-Partner with co-workers, project stakeholders and/or management to construct and deliver projects

-Perform other duties as assigned


Technical Documentation Required - 8 Years

Business Process Mapping Required - 8 Years

MS Office Required - 10 Years

MS Visio Required - 6 Years

State Government Experience Required - 3 Years