DIRECT HIRE!!! Member Services Specialist - Up to $35,000/year
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POST DATE 9/12/2016
END DATE 10/24/2016
JOB DESCRIPTIONMember Service Specialist (Up to $35,000)
About the position:
As a Member Service Specialist you will possess knowledge and judgment to assist members and ensure high quality service, regarding scheduling, consults, as well as service functions. This is a professional business environment with high volume call service, performing tasks at a determined standard. Someone who would succeed in this position would be comfortable at multi- tasking, as well as meeting deadlines and being flexible to work around the business needs. Opportunity to earn up to $35,000 salary.
Responsibilities of the position:
? Represent the company in a courteous and professional manner to a large client base
? Interact with other departments to resolve issues in a timely manner
? Input member information with high degree of accuracy
? Complies with applicable regulations
? Willing to work outside the work hours when business flow is high
? Assist in mentoring and answering questions
At least 2 years? experience in a customer service environment with exceptional member experience
Associate's Degree preferred
Computer literacy as well as 45 WPM
Knowledge of call center environment
Knowledge of medical jargon is a plus
Solid job tenure
Bilingual can potentially offer a higher salary!
Must be available to work 24/7, including nights and weekends
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.
, , Call Center, Customer Service. Member Services, Technical Support, Member Support, CSR, Inbound Call Center, Outbound Call Center, Customer Relations