DNS, DHCP And IPAM Engineer 8/20/2016

Confidential Company Richardson, TX

Company
Confidential Company
Job Classification
Full Time
Company Ref #
28910436
AJE Ref #
575945630
Location
Richardson, TX
Job Type
Regular

JOB DESCRIPTION

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The Network Infrastructure team combines software and systems administration skills to build and operate a global DNS/DHCP/NTP infrastructure . We need creative engineers and technologists to help us keep critical systems up while transforming the infrastructure from a traditional out of the box DNS/DHCP services to a modern service incorporating modern user facing APIs, automation glue code, unit/regression tests and continuous integration.

In addition to our transformational mission, the Network Infrastructure team routinely works on tasks related to: availability, latency, capacity, code lifecycle, deployment and configuration management. We collaborate with our Engineering teams to release new services and our NOC teams to solve issues impacting the bank's users and services.

KEY RESPONSIBILITIES:

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Manages multiple related and interdependent projects to collectively deliver a desired business outcome based on varying degrees of complexity.
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Manages end-to-end security infrastructure delivery life-cycle including the collection and translation of business requirements to enable technical execution of network programs and projects.
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Plans and coordinates project deliverables across multiple service providers in support of network infrastructure project requirements.
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Manages and contributes to a portfolio of network infrastructure projects from design, build, through implementation and operational turn-over, with varying levels of complexity.
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Monitor incoming Service Request Fulfillment queue, including analysis of the incoming Request to better understand the customer's business & technical needs, prioritizing dates, scheduling, assigning/reassigning as appropriate.
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Collaborate with other internal/external teams such as Operations, Engineering, and Requestors on core design requirements/standards and impact assessment.
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Leverage designated tools and resources to create technical designs/Engineering Work Orders that will drive implementation during a pre-approved change window as necessary.
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Perform design validation testing and pre-work in non-production environments when necessary to ensure successful implementation in production.
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Maintain accurate records of requests and communications by utilizing Bank's systems of record
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Communicate the status and progress to the customer on a daily basis via the System of Record and respond to requests from customers in a timely manner.Adhere to Bank processes, such as representing the change in Change Committee meetings able to provide and communicate complex technology solutions across differing audiences including technical, managerial, business executives, and/or vendors. Will have responsibility for multiple, complex projects; will direct activities of teams related to special initiatives or operations and may have direct reports. Leads the resolution process for complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Information Technology degree and/or technology certifications preferred or substantial equivalent experience. Typically 7-10 years of IT experience.

_**Alternate bank locations may be considered for applicants fitting the required experience_.

QUALIFICATIONS:

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Programming. Need to know two or more of these languages: sh, Perl, Python, Golang, C, C++.
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Intermediate, can work in a UNIX based environment without supervision. Know enough to perform your own system administration. Devops experience preferred.
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Experience with the core technologies in scope.
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Should be proficient in network protocols such as Ethernet, TCP/IP, and UDP. Able to read network traces to diagnose DNS and DHCP issues.
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Knowledgeable in the interaction with other network key components, such as proxies, firewalls, routers, switches, and GTMs.
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Understands network-based technologies: demonstrates competency (or capacity to be successful) in the ability to translate customer/business requirements into business solutions and successfully position with customers
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Knowledgeable on network management and monitoring tools (HP NNMi, Syslog, Splunk, Entuity, Tivoli ITM, HPNA, Cisco CMCS, Netscout)
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5+ years systems administration, DDI or networkengineering
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B.S. degree in Information Technology, Computer Science, (Master's degreepreferred)
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Proven ability to manage short and long term engagements with multiple project tracks and teams
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Ability to interact with clients at all level, from the C-Level to IT individual contributor
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Firm understanding of IT Service Management processes, program and project management (i.e. MS Project, Excel, Word, hybrid)
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Proven ability to manage and set client expectations
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Ability to manage client escalations and negotiate resolution

TRAVEL:

Yes, 5 % of the Time