Data Analyst, Revenue Support- Revenue Management Consolidated Center
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The Analyst for Revenue Support will combine business and technical skill sets in order to; utilize revenue, sales and market share data (STR/MKG) using Microsoft SQL (2005/2008), VBA, MS Access, Cognos, Crystal Reports and Microsoft Excel to develop reports and analyses, and form views about business that will support the strategy and improve decision making within the RMCC team; maintain processes and seek innovations and customization in reports and toolkits that automate sales, revenue, market share analytics, report generation and audits in support of the RMCC team; and improve RMCC metric visibility to enable quicker action and ad-hoc RMCC specific performance analysis. What will it be like to work for this Hilton Worldwide Brand? Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its thirteen global brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors(R). If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Worldwide Team Member. What will I be doing? The Analyst for Revenue Support will provide or coordinate business process support for corporate systems (Delphi, Global SFA, Market Vision, Crystal Reports, OnQ Revenue Management, OnQ Forecast Management, IDeas, GRO and OnQ Rate & Inventory), including the utilization and interpretation of report results. Other key priorities are listed below: * Generate periodic and ad-hoc reports, as required for the RMCC team, with sufficient analytical insights * Develop analyses and form views about predetermined metrics and dimensions; sharing and socializing outputs with the RMCC team towards improved visibility and quality of subsequent business decisions * Develop new and customize existing reports, tools and dashboards in Excel, Access, Cognos, and MicroStrategy, providing new views with root cause analytical capabilities * Maintain a view of the RMCC hotels performance and provide additional insights to better understand the key drivers and draw associated risks and opportunities for the future * Through thorough understanding of metrics, dimensions, data sources and associated Quality Control checklists, maintain the quality of the output at all times * Provide support, troubleshooting and development of enhancements to existing tools Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.