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Data Services Tech I

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POST DATE 9/2/2016
END DATE 6/2/2017


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DTI is seeking a Data Services Tech I to work in a litigation support environment.

Responsibilities and Essential Functions:Creates and updates tracking spreadsheets and other tracking databases.Follows all department standards.Creates data conversion configurations based on individual client specifications, utilizing proprietary and 3rd Party software to produce output to paper and/or electronic format.Performs Quality Control at various points of the Processing or Production process according to department standards and notifies appropriate parties of any issues that arise.Reformats documents using both macros and manual manipulation (primarily spreadsheets) to assure Quality Control on all work orders.Uses SQL to run scripts in order to generate reports throughout the Production or Processing process.Understands load file specifications and translates individual clients needs into a format to create custom database load files.Creates CDs, DVDs, and Hard Drives (including formatting and cloning) using third-party and proprietary software.Creates bates stamp configurations based on individual client specifications, utilizing proprietary software.Consistently and accurately accounts for time spent working on projects by utilizing DTIs time tracking software.Creates batch files to automate Productions and data intake processes.Creates and updates Data Services Department documentation.Proactively informs others about project statuses both orally and in writing.Provides excellent customer service to the Data Services Departments internal clients by communicating a positive, professional attitude, and educating them on Data Services processes.Perform other tasks as assigned by supervisory Data Services staff.Knowledge of IPRO eCapture a plus (Non-Essential)Knowledge of Nuix a plus (Non-Essential)Knowledge of IPRO Allegro a plus (Non-Essential)Knowledge of Relativity a plus (Non-Essential)

Required Characteristics:Associates degree or equivalent work experience desired.Ability to perform detailed troubleshooting.Ability to quickly learn how to operate multiple types if Litigation Support software.Intermediate computer skills: Word, Excel (particularly formatting and use of formulas), and Outlook required.Ability to work both independently and in a team environment, while taking responsibility for a task and following it through to completion.Ability to work smoothly with other departments in coordinating requirements and activities.Qualified applicants demonstrate such skills as resourcefulness, effective time management, and exceptional dedication to quality, verbal and written communication process, organizational and multi-tasking abilities, and interpersonal ability.Familiarity with computer software with the ability to recognize and diagnose errors.Possess excellent verbal and written communication skills.Ability to read reports and communicate effectively with co-workers both verbally and in writing.Can effectively manage multiple ongoing tasks.Ability to operate office machines - carry files and paper stacks, bend to access paper documents, pick up heavy stacks/boxes up to 40 lbs.Must sit for long periods of time while using keyboard and mouse repetitively.Can cooperatively share workspace with others in a lab environment.Ability to stay focused and complete tasks in an environment full of other project-related diversions.Organized and detail-oriented personality.