Dealer Orientation Representative -Bilingual Required

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POST DATE 9/16/2016
END DATE 10/14/2016

Cox Corporate Services, Inc. Carmel, IN

Carmel, IN
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED



Manage all administrative communication within a designated territory: emails and faxes to dealer base, field teams, and Lending department.

Maintain efficient and consistent monitoring of the contract inbox.

Perform accuracy checks on executed contracts.

Communicate and follow-up regarding scheduling and closings with NextGear Capital Field Employees.

Communicate and follow-up regarding executed contracts, rejected and approved, with dealer base, NextGear Capital field teams, and Lending department.

Provide dealer feedback to the field and Director of Business Development via daily/weekly reporting

Follow up with dealers in response to floor plan activation.

Manage all dealer contact activity, notes, and contract closings through NextGear Capital's Customer Relationship Management (CRM) software and SharePoint.

Maintain CRM and In Contact data integrity and work with the Director of Business Development to flag errors within each.

Provide market feedback/analysis to the Director of Business Development

Attain weekly/monthly goals for Contracts Closed and Activations.


Job Knowledge, Skills, and Abilities:

Strong problem solving and interpersonal communication skills necessary.
Ability to close business over the phone is a must.
Must have a proven track record of excellent time management skills.
Excellent verbal and written communication skills essential.
Ability and desire to work independently to produce results.
Excellent attention to detail and multi-tasking ability a must.
Strong customer service experience needed.
Phone dialer/Call queue experience preferred.
Solid working knowledge of Microsoft Office products.

Education and Experience:
High School Diploma or equivalent. (College Degree preferred).
2+ years of successful inside sales/sales experience or call center/customer service related experience required.

Supervisory Responsibilities: N/A

Training Requirements: Prior experience and on-the-job training

Physical Demands:
Sitting for extended periods of time
Light lifting of files or boxes may be necessary

Work Environment: Office Environment

NextGear Capital is the world s leading independent inventory finance company, providing flexible lines of credit for dealers to purchase new and used inventory throughout the U.S., Canada and the United Kingdom. NextGear Capital delivers innovative solutions that empower dealers to buy and sell inventory with versatile lines of credit that can be used at over 1,000 auto and specialty auctions and other inventory sources.
The company offers floor plan financing for nearly any type of remarketed unit in automotive retail, wholesale, salvage and specialty, including recreational vehicles and trailers, marine, powersports, used heavy trucks, auto salvage and auto daily rentals. NextGear Capital also provides a robust array of services and support allowing dealers to acquire and sell more inventory. This includes state-of-the-art online and mobile account management tools, market-specific industry and dealer performance data, title services, records management and collateral protection.
NextGear Capital is focused on service, technology and simple solutions that will help dealers stock more vehicles, attract more customers and close more deals. The company is headquartered in Carmel, Indiana and is part of the Cox Automotive group of companies. Visit to learn more.

Cox Automotive is a leader in vehicle remarketing services, digital marketing and software solutions for automotive dealers, manufacturers and consumers. Cox Automotive includes, Kelley Blue Book, Manheim and a host of other global businesses and brands. Headquartered in Atlanta, Cox Automotive employs nearly 24,000 employees in over 150 locations worldwide. We partner with more than 40,000 dealers and touch more than 67 percent of all car buyers in the U.S. with the most recognized brands in the industry. We unite more than 20 brands in this space, providing an end-to-end solution to transform the way the world buys, sells and owns cars.

Organization:Cox Automotive
Primary Location:US-IN-Carmel-11799 N College Ave

Employee Status:Regular
Job Level:Individual Contributor
Shift:Day Job-

Unposting Date:Ongoing


Cox Enterprises is a leading communications, media and automotive services company. With revenues of $18 billion and approximately 60,000 employees, the company's major operating subsidiaries include Cox Communications (cable television distribution, high-speed Internet access, telephone, home security and automation, commercial telecommunications and advertising solutions); Cox Automotive (automotive-related auctions, financial services, media and software solutions); and Cox Media Group (television and radio stations, digital media, newspapers and advertising sales rep firms).

The company's major national brands include Autotrader, Kelley Blue Book and Manheim. Through Cox Automotive, the company's international operations stretch across Asia, Australia, Europe and Latin America. To learn more about Cox's commitment to people, sustainability and our communities, please visit

Company Size:
5,001-10,000 Employees
Social Media:
6305 Peachtree Dunwoody Rd
Atlanta, GA 30328

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