Dektop Support Admin
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POST DATE 9/6/2016
END DATE 12/19/2016
JOB DESCRIPTIONKEY SKILLS REQUIRED FOR THE JOB ARE:
Deskside Support Engineer with Apple Mac OSX/Windows PC deskside support experience and will be providing predominantly deskside support, troubleshooting, and support for desktop applications including Microsoft Office. Experienced in working in a ticket environment or performing against SLA's whilst providing the highest level of customer service and supporting minimum of 100 user environments is a must.
* Minimum 3 years Mac/Windows PC Deskside Support Engineer
* Supported the following: OSX 10.5- 10.9, Windows XP, 7, 8, Outlook, Lotus Notes, Office 365, Apple Mail, Microsoft Office
* Exposure to Casper endpoint management software, universal type server/client and Microsoft Deployment Toolkit.
* Handling IT Kiosk (Walk-Ins) and having empathy and customer service attitude
* Excellent Communication skills
* Experienced in Hands & Eyes Support
* Mobile Device support and configuration including IPhone
* Professional team player
* Able to support ongoing project activities