Dektop Support Admin 9/6/2016

Sysmind LLC Eugene, OR

Company
Sysmind LLC
Job Classification
Full Time
Company Ref #
29593938
AJE Ref #
576105198
Location
Eugene, OR
Job Type
Regular

JOB DESCRIPTION

APPLY
KEY SKILLS REQUIRED FOR THE JOB ARE:

Deskside Support Engineer with Apple Mac OSX/Windows PC deskside support experience and will be providing predominantly deskside support, troubleshooting, and support for desktop applications including Microsoft Office. Experienced in working in a ticket environment or performing against SLA's whilst providing the highest level of customer service and supporting minimum of 100 user environments is a must.

* Minimum 3 years Mac/Windows PC Deskside Support Engineer
* Supported the following: OSX 10.5- 10.9, Windows XP, 7, 8, Outlook, Lotus Notes, Office 365, Apple Mail, Microsoft Office
* Exposure to Casper endpoint management software, universal type server/client and Microsoft Deployment Toolkit.
* Handling IT Kiosk (Walk-Ins) and having empathy and customer service attitude
* Excellent Communication skills
* Experienced in Hands & Eyes Support
* Mobile Device support and configuration including IPhone
* Professional team player
* Able to support ongoing project activities