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Deputy Site Manager
DEPUTY SITE MANAGER
Company: Hitachi America, Ltd
Division: Power Systems Division/Particle Beam Therapy (PSD/PBT)
Location: Memphis, TN
Status: Regular Full-Time
Hitachi America, Ltd. (HAL) is looking for a Deputy Site Manager to join the PSD/PBT (Power Systems Division/Particle Beam Therapy) division located at St. Jude Children's Hospital in Memphis, TN. The Deputy Site Manager will be responsible for managing the contracted on-site service activities related to maintaining required safety standards, reliability, and availability. He/she will take the lead on necessary customer communications, including commercial discussions, management support and engineering interface. He/she will also be responsible for supervising the subcontractors with the goal of ensuring a successful service program.
Manage contracted on-site service activities, including: start-up operations, shut down operations, preventive maintenance, corrective maintenance, equipment testing (including calibration and software testing), equipment troubleshooting and related software activities.
Oversee all related planning and close-out activities associated with individual service activities, including: scheduling of related tasks, assessment of priorities, assembly of parts, forecast of work loading, review of procedures, etc.
Approve related operations and maintenance documentation, quality assurance and quality control requirements, managerial reporting, etc.
Provide leadership and mentoring to HAL service personnel and support personnel, particularly Senior Service Technicians.
Approve procurement of specialty subcontractors regarding outsourced service activities as well other purchases required to support the programs operational efficiency.
Approve all customer billings and vendor payments as well as other commercial transactions to support the programs commercial goals. Negotiate as necessary to ensure timely payment from customers and/or competitive vendor pricing.
Coordinate interface with customers to mitigate significant commercial and operational issues as well as to perform overall program assessment for areas of greater coordination and improvement.
Coordinate interface with Japan-based Hitachi, Ltd (HTC) Hitachi Works Engineering for required technical interface, including: troubleshooting guidance, procedure development, spare parts confirmation, configuration management, document control, etc.
Maintain overall responsibility with Regulatory Assurance Quality Assurance Planning Manager for the following program areas: customer contract compliance, budget control, subcontractor contract administration, operations & maintenance schedule, technical compliance, quality assurance, configuration control, spare part management, document control, program communications.
Coordinate recovery operations following off-normal events.
Develop a complete working knowledge of the Proton Beam Therapy System (PBTS), particularly system level knowledge.
Bachelors degree in Engineering or a related discipline (Electrical, Mechanical, Nuclear, etc.).
A minimum of 5 years of experience as a Site Manager or equivalent is required. Experience should include:
o Personnel supervision
o Maintenance and operations experience preferred
o Experience in a Radiation facility is preferred
o Quality assurance and/or regulatory environment preferred
o Service program start-up or similar programmatic experience, particularly material management systems, service management systems, ERP systems, or work flow programs, etc., contract management systems, including billing and payables, scheduling and staffing programs, etc.
o Technical program management or similar programmatic experience, including calibration or testing program development, start-up and shut down operations, preventive maintenance baselines, corrective maintenance procedure development, etc.
Manufacturing, service, or related equipment experience with the following equipment preferred: Particle accelerators, LINAC, MRI, CT, PET, X-Ray, or related radiation therapy or diagnostic equipment, CT imaging software or related applications, Industrial or research electro-magnets, High-performance IGBT-based power supplies, Multi-redundant digital control systems with interlock control, particularly PC-based client-server systems with local controllers, Precision particle radiation and positioning instrumentation, Precision mechanical positioning systems, Vacuum system, Heavy rotating mechanical equipment.
Organizational management skills
High technical analysis and problem-solving skills
Experience troubleshooting equipment problems
Customer interface and commercial negotiation skills
Ability to effectively supervise and mentor subordinates
Strong communication skills
Ability to work successfully in a team-oriented environment
Flexibility to work shift work and modified hours, flexibility for on-call, local availability
Ability to work in radiation-controlled environment
Ability to perform required physical tasks (ladder climbing, inspection bending and stretching, moderate lifting, tool dexterity, etc.)
Ability to converse in Japanese is required due to the technical interface of the system and close interactions with the engineering department in Japan.
EOE-FEMALES/MINORITIES/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES