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Deskside Server PC Refresh Technician

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POST DATE 8/17/2016
END DATE 10/12/2016

Superior Group Goleta, CA

Company
Superior Group
Job Classification
Full Time
Company Ref #
376365
AJE Ref #
575904362
Location
Goleta, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Superior Group has an immediate need for a Deskside Server/PC Technician to work on a contract basis for our Client located in Goleta, CA!

Focus on replacement of obsolete general office desktop computing systems with the installation of new desktop/ systems. Rotate with Data Technicians to identify systems being replaced and imaging new desktop systems. Also help out with troubleshooting and call support (Help Desk) for this long-term assignment.

Specific Duties:

Ensure user data and settings are identified
Troubleshoot and help with the Client's Help Desk
Ensure old desktop systems is backed-up
Run Desktop DNA to preserve user settings
Replace with new desktop system
Migrate peripherals such as scanners and printers
Restore user data and user specific settings
Validate hardware and applications are functioning properly
Each technician will have the opportunity to perform rework or address installs of non-standard hardware or software on a rotational basis
Document process and identify areas requiring follow-up
Must be able to obtain an Interim Secret DoD Clearance


Required Skills / Qualifications:


Must have a minimum of 1 year of technical computer experience within the area of desktop hardware and Microsoft’s operating systems (Windows 2000 and XP)
Minimum of 1 year of experience as a computer technician


Preferred Skills / Qualifications:

5 years or more of Technical Support work experience.
Experience with Dell hardware is desirable
Very desirable for install technicians to have prior customer service or help desk support experience
Must be sharp and very able to work independently.
Must have good communication skills and penmanship for documenting install
Provide timely performance and reporting to meet project objectives

Additional Information:

Must have or be able to quickly acquire a current DoD security clearance

Go Beyond. www.superiorjobs.com.
EEO Employer – Minorities / Females / Disabled / Veterans.