We are looking for DESKSIDE SUPPORT for our client in MORRISTOWN, NJ
JOB TITLE: DESKSIDE SUPPORT
JOB LOCATION: MORRISTOWN, NJ
JOB TYPE: CONTRACT - 12 MONTHS / CONTRACT TO HIRE / DIRECT HIRE
"US CITIZENS AND THOSE AUTHORIZED TO WORK IN THE US ARE ENCOURAGED TO APPLY. WE ARE UNABLE TO SPONSOR H1B CANDIDATES AT THIS TIME."
* Repair, maintain, image, reimage, update, upgrade and deploy laptops and desktop computers including replacing defective hard drives and memory.
* Take backup of Desktop/laptops whenever required
* Troubleshoot Desktop/Laptops/Printers hardware/internet/Email issues
* Copy/Burn images on CD/DVD etc
* Install software and applications on the desktop/Laptops
* Software and equipment configurations
* Providing the Software and Equipment Configuration Items and storing them in the CMDB (as per Policy) in order to define, maintain, and report the configurations utilized by each End User within Environment.
* Configure/review/Maintaining as a Configuration Item information and documentation for any existing, new, enhanced, or modified SystemSoftware
* Distribute/assisting in scheduling of Software at the desk side electronically.resovling all incidents for end users
ONGOING SOFTWARE SUPPORT :
* Installing/configuring third party software on Desktop/Laptop
* Ensure special requirements before widespread installation;
HelpDesk : IT, Helpdesk Support, Desktop operating systems, Desk Side Support, Desk Side, IT Support, Technical Support, Windows Support, MAC Support, MACOSX Support, Remote Support, Support Tech, 24x7, Support Technician, Outlook Migration, Exchange Migration, printer support, VOIP Support, LAN Support, Windows Support, Windows 7, Windows XP, Windows 8, antivirus software, spyware, desktop computers, network servers, network printers, remote connections, connectivity, networks, MS Office, desktop technician, PC technician, support engineer, PC support, desktop support, PC ticketing, laptops, fixing, cabling, LAN/WAN, network. Cisco switches, hubs, TCP/IP, IP, troubleshooting, SMS, Active Directory, Dell Kace, Help Desk systems, A+, CompTIA, Dell Support, HP Support