Desktop Engineer

This job is no longer active. View similar jobs.

POST DATE 9/15/2016
END DATE 10/14/2016

Digital Intelligence Systems, LLC Detroit, MI

Company
Digital Intelligence Systems, LLC
Job Classification
Full Time
Company Ref #
J3K1866JY4JWTC0CJZN
AJE Ref #
576178336
Location
Detroit, MI
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

APPLY
Job Snapshot

CATEGORY: Information Technology
EMPLOYEE TYPE: Contractor

LOCATION: US-MI-Detroit
EXPERIENCE: Not Specified

CATEGORY: Information Technology
EMPLOYEE TYPE: Contractor
LOCATION: US-MI-Detroit
EXPERIENCE: Not Specified

Job Description

We have a client that is Detroit, Michigan-based utility incorporated in 1995 involved in the development and management of energy-related businesses and services nationwide. They are looking for a Desktop Engineer

Desktop Engineer

* The Desktop Engineer ensures the reliability and stability of assigned desktop productivity platforms and applications.

* Completes technical tasks (complex and otherwise), leads projects, troubleshoots issues, and researches new methods The Desktop Engineer ensures the reliability and stability of assigned desktop productivity platforms and applications.

* Completes technical tasks (complex and otherwise), leads projects, troubleshoots issues, and researches new methods and systems to support the endpoint.

Desktop Engineer Responsibilities:

Responsible for working with multiple teams to deliver upgrades, updates, patches, and deployment of new and existing enterprise applications (e.g. Java, Antivirus, Internet Explorer etc.)

Communicate endpoint technology trends, issues and outages to management and peers, including making recommendations for desktop productivity applications and upgrades.

Perform, test, and oversee upgrades to new versions of Microsoft Office and Operating Systems as needed and/or required.

Work hand in hand with IT Business Relationship Management teams to help design and deliver endpoint desktop productivity related solutions.

Research, evaluate and recommend new desktop, laptop and mobile devices for the environment.

Generate endpoint related reporting to management.

Provide advanced troubleshooting and resolution to large scale endpoint issues utilizing endpoint management and scripting tools.

Provide documentation, training and knowledge transfer to Level 1 and 2 Endpoint staff.

Serve as Level 3 escalation for endpoint related issues.

Desktop Engineer Qualifications:

Bachelor's degree in related field preferred.

5 years of relevant technical work experience required. MCSE or MCSA are a benefit. Job Requirements
Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.