Desktop Project Specialist

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POST DATE 9/10/2016
END DATE 10/11/2016

Signature Bank New York, NY

Company
Signature Bank
Job Classification
Full Time
Company Ref #
32494
AJE Ref #
576133970
Location
New York, NY
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Associates Degree

JOB DESCRIPTION

APPLY
Join a winning team! Signature Bank has been ranked among the Top 10 on Forbes\' list of Best Banks in America for six consecutive years!

Signature Bank, member FDIC, is a New York-based full-service commercial bank with private client offices throughout the New York metropolitan area. The Bank s growing network of private client banking teams serves the needs of privately owned businesses, their owners and senior managers. Signature Bank offers a wide variety of business and personal banking products and services.

The Bank operates Signature Financial, LLC, a specialty finance subsidiary focused on equipment finance and leasing, transportation financing and taxi medallion financing. Investment, brokerage, asset management and insurance products and services are offered through the Bank s subsidiary, Signature Securities Group Corporation, a licensed broker-dealer, investment adviser and member FINRA/SIPC.

Desktop Project Specialist, Midtown Manhattan

In this position, you will manage the full life-cycle of desktop hardware including deployment, installation, maintenance, upgrade and disposal. If you have strong interpersonal skills, enjoy technology, and like to multi-task, this immediate opportunity might be a fit!

Primary responsibilities include:

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Direct various Bank desktop project initiatives, upgrades and maintenance activities; conduct laptop patching, update software/hardware, maintain Blackberries (1,000+ users)
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Manage Bank-wide inventory of IT equipment including PCs, monitors, laptops, mobile devices, and printers
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Manage WSUS environment to patch all desktop systems, as well as Solarwinds Patch Manager Software to control patch deployment of 3rd party applications
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Validate deployment of critical systems, windows and security patches in a timely manner
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Develop and maintain desktop and laptop images, test all applications, lockdown image based on Information Security recommendations
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Identify, evaluate and recommend new technologies, tools, processes, and procedures to automate functions, enhance the overall availability, reliability and performance of desktops
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Troubleshoot issues, problems and trends associated with the functionality of the desktop and laptop applications
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Assist and provide direction to Help Desk for case research and resolution

Qualifications:

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Minimum 2 years of experience on an IT Help Desk, IT support technician or related technical assistance role required
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Familiarity with Windows 7 operating systems, Blackberry 5 and 10, Microsoft Office applications, and other standard business tools required
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Experience with BMC Trackit, inventory application or similar required
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Experience handling and managing inventory, as well as ability to lift and move equipment up to 50 pounds while conducting inventory required
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Experience with WSUS, Solar Winds Patch manager LanSweeper, Bit9 application whitelisting and Checkpoint Encryption a plus
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Customer service oriented with strong interpersonal skills; able to respond promptly to client needs, follow through and resolve issues in a pleasant and helpful manner
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Ability to communicate well with technical and non-technical audiences
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Team player with a positive can-do attitude; good time management skills, able to prioritize, multi-task and meet deadlines
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Available for occasional traveling to different locations and work weekends as needed
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Associate's Degree in Computer Science, Information Technology, or related subject is strongly preferred



Signature Bank offers a competitive compensation (with BONUS ELIGIBILITY) and an excellent benefits package for qualified employees, including medical, dental, vision, tuition reimbursement, 401(k) plan with company match, gym reimbursement and a wellness program.

Service is our cornerstone!

We are an Equal Opportunity Employer

No Agencies Please