Hope you are doing well
This is RAMAKRISHNA From Sage IT, I was Reviewing your resume regarding to the Job Opportunity with our Fortune Client.__
* Role----Desktop Support
* Location--- Foster City,CA
* Duration---12+ Months
* Upgrade workstations to Windows 10 OS using Visa image (SOE)
* Build workstations with Windows 10 with Visa provided image (SOE).
* Backup and restore end-user workstation data.
* Transfer end-user data to newly built workstation using USMT toll provided by Visa.
* Install any required applications the user previously had from the Visa SW portal.
* Validate successful upgraded/built laptops/workstations.
* Clean/wipe down laptops that will be cascaded to another user so that they are in a presentable manner for receiving users.
* Perform updates in UAPM (Inventory DB) for equipment received/issued to ensure assignment is done following Visa Asset Workstation procedures.