Desktop Support Consultant 9/6/2016

Sysmind LLC Eugene, OR

Company
Sysmind LLC
Job Classification
Full Time
Company Ref #
29592477
AJE Ref #
576105054
Location
Eugene, OR
Job Type
Regular

JOB DESCRIPTION

APPLY
ROLE : Desktop Support consultant
LOCATION : Eugene, OR

JD :
- Deskside Support Engineer with APPLE MAC OSX/WINDOWS PC deskside support experience and will be providing predominantly deskside support, troubleshooting, and support for desktop applications including Microsoft Office.
- Experienced in working in a ticket environment or performing against SLA's whilst providing the highest level of customer service and supporting minimum of 100 user environments is a must.

- Minimum 3-6+ years Mac/Windows PC Deskside Support Engineer
- Supported the following: OSX 10.5- 10.9, Windows XP, 7, 8, Outlook, Lotus Notes, Office 365, Apple Mail, Microsoft Office
- Exposure to Casper endpoint management software, universal type server/client and Microsoft Deployment Toolkit.
- Handling IT Kiosk (Walk-Ins) and having empathy and customer service attitude
- Excellent Communication skills
- Experienced in Hands & Eyes Support
- Mobile Device support and configuration including IPhone
- Professional team player
- Able to support ongoing project activities