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Desktop Support Consultant

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POST DATE 9/6/2016
END DATE 12/19/2016

Sysmind LLC Little Falls, MN

Little Falls, MN
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


ROLE : Sr. Desktop Support Consultant
LOCATION : Little Falls, MN

JD :
Sr EUC Analyst

- Strong technical person with some leadership skills
- Team lead role who will be located in Little Falls-MN and will be overlooking all the locations in MN and South Milwaukee

- 5-7+ years of experience in troubleshooting Technical Issues over phone calls, Chat and Email
- Willing to work in a 24x7 set-up
- Excellent Communication and Customer Service Skills coupled with good interpersonal/team skills
- Good analytical and troubleshooting skills
- Knowledge of Basic OS Architecture and Hardware, Basic Networking Concepts, MS Office tools
- Experience in Exchange, Smartphone, Airwatch troubleshooting
- Good understanding of Windows, MS office and MAC OSX