Desktop Support 8/9/2016

Cynet Systems Middlebury, CT

Company
Cynet Systems
Job Classification
Full Time
Company Ref #
28638759
AJE Ref #
575827652
Location
Middlebury, CT
Job Type
Regular

JOB DESCRIPTION

APPLY
We are looking for DESKTOP SUPPORT for our client in MIDDLEBURY, CT

JOB TITLE: DESKTOP SUPPORT

JOB LOCATION: MIDDLEBURY, CT

JOB TYPE: CONTRACT - 12 MONTHS / CONTRACT TO HIRE / DIRECT HIRE

"US CITIZENS AND THOSE AUTHORIZED TO WORK IN THE US ARE ENCOURAGED TO APPLY. WE ARE UNABLE TO SPONSOR H1B CANDIDATES AT THIS TIME."

JOB DESCRIPTION:

* Expected candidate should have 5-10 years' experience working with company/client with more than 300-500 IT users.
* Should have experience of using ticketing tools (ITSM tool) like Service Now (SNOW) or Remedy or any other tool
* Should have worked on SLA's and understand service level management
* Should be a team man, customer focussed, service oriented with good communication skills to satisfy customer
* Should be able to travel in case of need and stretch extra mile to meet deadlines
* Experience on Laptop/Desktop and thin clients- Installation, maintenance, imaging/reimaging, common fixes
* Experience Networkarchitecture-LAN/WAN understanding and to be able to work on switches, access points etc.
* Knowledge of Phone system, PBX, Voicemail system
* Understanding of Site server maintenance and backup
* Knowledge and experience of printer maintenance
* Vendor liaison for phone, printers, electricity, site specific software and other maintenance departments which impacts IT
* Added-understanding of- Lotus notes administration, Active directory, Exchange, MS lync and other Microsoft office tools
* Should be able to perform various software installation, understand SCCM, Citrix, assist in IT projects and understand site specific software

=====================

KEYWORDS:

HelpDesk : IT, Helpdesk Support, Desktop operating systems, Desk Side Support, Desk Side, IT Support, Technical Support, Windows Support, MAC Support, MACOSX Support, Remote Support, Support Tech, 24x7, Support Technician, Outlook Migration, Exchange Migration, printer support, VOIP Support, LAN Support, Windows Support, Windows 7, Windows XP, Windows 8, antivirus software, spyware, desktop computers, network servers, network printers, remote connections, connectivity, networks, MS Office, desktop technician, PC technician, support engineer, PC support, desktop support, PC ticketing, laptops, fixing, cabling, LAN/WAN, network. Cisco switches, hubs, TCP/IP, IP, troubleshooting, SMS, Active Directory, Dell Kace, Help Desk systems, A+, CompTIA, Dell Support, HP Support

========================