Desktop Support 9/3/2016

Cynet Systems New York, NY

Company
Cynet Systems
Job Classification
Full Time
Company Ref #
28842876
AJE Ref #
576087173
Location
New York, NY
Job Type
Regular

JOB DESCRIPTION

APPLY
We are looking for DESKTOP SUPPORT for our client in NEW YORK, NY

JOB TITLE: DESKTOP SUPPORT

JOB LOCATION: NEW YORK, NY

JOB TYPE: CONTRACT - 12 MONTHS / CONTRACT TO HIRE / DIRECT HIRE

"US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time."

JOB DESCRIPTION:

Desktop Support Technician will provide end-user technical support and desk-side assistance. The platforms supported are Windows XP, Windows 7, Microsoft Office, Dell Computers, Networked Printers, iPhones, iPads and other mobile devices. He will be responsible for receiving inquiries and issues from users and using your expertise to determine the root cause of incidents. He will install, configure, troubleshoot, diagnose and resolve issues with PC's, laptops, network connectivity, printers and peripheral.

Basic hands and feet support for Data Center - jobs to include patching cables / network ports, tracking cables to racks and other network devices.

OTHER RESPONSIBILITIES OF THE PC TECHNICIAN ROLE INCLUDE:

* Antivirus Installation, Configuration and troubleshooting any issues.
* Interfacing directly with internal customers with a professional and positive demeanor
* Updating ticketing system to reflect work in progress or completed
* Handling printer deployments and resolving break/fix issues
* Managing PC relocation per Move/Add/Change requests
* Installing and upgrading hardware and software
* Supporting iPhones/iPads/air card/wireless devices
* Setting up and supporting VPN accounts
* Submitting orders for parts
* On-Call support during weekend

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KEYWORDS:

HelpDesk : IT, Helpdesk Support, Desktop operating systems, Desk Side Support, Desk Side, IT Support, Technical Support, Windows Support, MAC Support, MACOSX Support, Remote Support, Support Tech, 24x7, Support Technician, Outlook Migration, Exchange Migration, printer support, VOIP Support, LAN Support, Windows Support, Windows 7, Windows XP, Windows 8, antivirus software, spyware, desktop computers, network servers, network printers, remote connections, connectivity, networks, MS Office, desktop technician, PC technician, support engineer, PC support, desktop support, PC ticketing, laptops, fixing, cabling, LAN/WAN, network. Cisco switches, hubs, TCP/IP, IP, troubleshooting, SMS, Active Directory, Dell Kace, Help Desk systems, A+, CompTIA, Dell Support, HP Support

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