September 15, 2016

Desktop Support Technician

Modis - Groton, CT

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  • Company
    Modis Modis
  • Location
    Groton, CT
  • Job Type
  • Job Classification
    Full Time
  • Company Ref #
  • AJE Ref #
  • Number of Positions
  • Required Licenses/Certificates

Job Description

span Interested in working in a Desktop Support Technician position in Groton, CT with a dynamic and growing company? In this role our client is a fortune 500 company with room for growth and stability. We are looking for someone who is smart, dependable, driven and have a strong interest in an IT role br   br B RESPONSIBILITIES AND DUTIES INCLUDE: /B br   br • Provides basic troubleshooting assistance and ticket resolution for personal computer users. br • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. br • Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. br • Recommends hardware solutions regarding personal computers in assigned areas. br • Assists with computer studies, projects, and implementation of policies throughout area of assignment. br • Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. br • Experience working with personal computer hardware, software, systems, local area networks and terminology. br • Good organizational and problem solving skills. br • Ability to operate computer peripherals including monitors, printers and scanners. br • Provides on-site field support to customers. br • Performs basic installations, repairs, upgrades and maintenance on hardware and equipment. br • Assists in the analysis of technical products, systems, and/or software for engineering support. br • Performs Break Fixes br • Refreshes br • Active Directory br   br B REQUIREMENTS: /B br   br • High School Diploma with 3 to 5 years’ experience. br   br If you are interested please attach the most current copy of your resume. Also be on the lookout for a 303 area code for a preliminary phone screen! br   br /span