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Dining Server Part Time Evening Shift 9/16/2016

Lutheran Senior Services Webster Groves, MO

Company
Lutheran Senior Services
Job Classification
Part Time
Company Ref #
4726
AJE Ref #
576197455
Location
Webster Groves, MO
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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JOB DESCRIPTION:

SUMMARY:

Performs the functions of a dining server in an upscale dining atmosphere, as well as a variety of dining service functions including maintaining clean, sanitary and organized conditions of dining areas, facilities and equipment. May assist in some aspects of food preparation.

Upholds the philosophy, core values and goals of the organization and ensures the Christian Mission of Lutheran Senior Services is realized so that Older Adults Live Life to the Fullest .

RESPONSIBILITIES:

* Provide excellent customer services that promotes satisfaction and is reflective of an upscale dining experience.

* Take and serve food/beverage orders timely and appropriately that is reflective of an upscale dining experience

* Greet customers with courtesy and friendliness, making quick decisions to address dissatisfied customers when needed.

* Know all details of the menu including description, which items contain allergens, and able to describe to guest how each items is prepared and cooked.

* Make recommendations or share additional information with customers regarding the menu.

* Have full knowledge of all drink recipes to enter into computer software.

* Serve 16 or more guests at a time; Recall orders upon request by guest.

* Check products for quality and correct any problems that may prevent a guest from enjoying their visit.

* Perform defined work routines, using various dining service utensils, supplies and equipment as assigned.

* Assist with any and all aspects for dining service set-up, including dining room and tables/placings set-up, stocking buffets and serve station, preparing beverages, salads and desserts and other food items as instructed and in accordance with recipes, and assistance at catering events.

* Assist in receiving and storing food and supplies, ensuring all foods are served at proper temperatures and on time.

* Assist with any and all aspects of clean-up to ensure all dining service areas are maintained in accordance with policies and standards by completing daily cleaning duties, busing tables, sweeping, mopping and vacuuming, washing dishes, removing trash, stocking and storing items correctly and keeping all dining service work areas clean.

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

* Must have a minimum of 1 year (preferably 2 to 3 years) of waiting in a fine dining or country club venue.

* High School diploma or GED desired or in process, must be 16 years of age.

* Ability to read, understands and follows recipe instructions, diet orders, resident preference cards, and work assignments.

* This position will show a willingness to perform routine, repetitive tasks with frequent interruptions.

* Must be patient and tolerant toward staff, residents, and family members.

* Ability to develop constructive working and interpersonal relationships with colleagues and customers

* Problem solving and decision making skills

* Service orientation and excellent organizational skills

* Active listening and effective communication competencies

* Must have or be willing to receive a hepatitis A vaccine prior to beginning work, if working within Missouri.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

The physical activities and demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

The Dining Services Associate stands and walks intermittently throughout the working day, as well as reaches, stoops, bends, lifts, carries, and manipulates various food products, dietary supplies and equipment. The Dining Services Associate must have an ability to work with chemicals and cleaning agents. Must be able to withstand exposure to temperature and humidity changes as in entering refrigerated storage areas, working at ovens, ranges, dish-washing machines, and at steam tables. This employee must be free from infections or diseases.

The employee must have the ability to lift and carry a 27in long tray weighing 20lb from a height of 36 inches and carry a distance of 100ft; walk continuously for mile; push and/or pull a 180lb sled a distance of 20ft requiring 30lbs of force; push a wheelchair with a load of 200lbs for a distance of 100ft; push/pull 30lbs; and perform 1 full squat.

This job description is intended to describe the general nature and level of work performed by those assigned to this classification. This job description in no way states or implies that these are the only duties to be performed by those occupying this position. The job description and job functions described herein are subject to possible modification by LSS in accordance with applicable federal, state and local laws.

JOB FAMILY:

Dining Services

SCHEDULED WEEKLY HOURS:

20

WORK SHIFT:

Evening Shift (United States of America)","value":"

JOB DESCRIPTION:

SUMMARY:

Performs the functions of a dining server in an upscale dining atmosphere, as well as a variety of dining service functions including maintaining clean, sanitary and organized conditions of dining areas, facilities and equipment. May assist in some aspects of food preparation.

Upholds the philosophy, core values and goals of the organization and ensures the Christian Mission of Lutheran Senior Services is realized so that Older Adults Live Life to the Fullest .

RESPONSIBILITIES:

* Provide excellent customer services that promotes satisfaction and is reflective of an upscale dining experience.

* Take and serve food/beverage orders timely and appropriately that is reflective of an upscale dining experience

* Greet customers with courtesy and friendliness, making quick decisions to address dissatisfied customers when needed.

* Know all details of the menu including description, which items contain allergens, and able to describe to guest how each items is prepared and cooked.

* Make recommendations or share additional information with customers regarding the menu.

* Have full knowledge of all drink recipes to enter into computer software.

* Serve 16 or more guests at a time; Recall orders upon request by guest.

* Check products for quality and correct any problems that may prevent a guest from enjoying their visit.

* Perform defined work routines, using various dining service utensils, supplies and equipment as assigned.

* Assist with any and all aspects for dining service set-up, including dining room and tables/placings set-up, stocking buffets and serve station, preparing beverages, salads and desserts and other food items as instructed and in accordance with recipes, and assistance at catering events.

* Assist in receiving and storing food and supplies, ensuring all foods are served at proper temperatures and on time.

* Assist with any and all aspects of clean-up to ensure all dining service areas are maintained in accordance with policies and standards by completing daily cleaning duties, busing tables, sweeping, mopping and vacuuming, washing dishes, removing trash, stocking and storing items correctly and keeping all dining service work areas clean.

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and