Director Food & Beverage - Arizona Biltmore

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POST DATE 9/16/2016
END DATE 10/16/2016

Hilton Hotels and Resorts Phoenix, AZ

Company
Hilton Hotels and Resorts
Job Classification
Full Time
Company Ref #
hc.6BEE4E67280A08C3
AJE Ref #
576200769
Location
Phoenix, AZ
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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A Director of Food and Beverage with Hilton Hotels and Resorts is responsible for directing and organizing the activities of the Food & Beverage departments to maintain high standards of food and beverage quality, service, and marketing in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Director of Food & Beverage, you would be responsible for directing and organizing the activities of the Food & Beverage departments to maintain high standards of food and beverage quality, service, and marketing in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation * Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments such as room service, restaurants, banquets, kitchens, stewards, etc. * Implement effective controls of food, beverage and labor costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses. * Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotions. Maximize food and beverage department profitability * Regularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a a change in competitive environment requires such changes. Investigate and resolve food quality and service complaints * Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc * Insure compliance with all Hilton Hotels Corporation policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations. * Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to HHC policies and procedures. * Other duties as assigned by management What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of upholding a brands reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.