Director, Investor Analytics (Loan Servicing) 8/26/2016

Confidential Company San Diego, CA

Company
Confidential Company
Job Classification
Full Time
Company Ref #
29284068
AJE Ref #
575989595
Location
San Diego, CA
Job Type
Regular

JOB DESCRIPTION

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_DUE TO EXPANSION, __my client has an immediate need for a Director, Investor Analytics. _

The successful candidate will be responsible for developing and delivering world class performance insight and reporting to meet the needs of an expanding and growing client base. _THIS IS AN EXCITING OPPORTUNITY TO DEVELOP A STATE-OF-THE-ART REPORTING SYSTEM AND CREATE A HIGH PERFORMING TEAM OF YOUR OWN._ This role will be analyzing and running the internal loan performance reporting metrics, conduct operational performance review and present the information at a high level to various clients.

GENERAL OVERVIEW:

The Director, Investor Analytics will develop the vision and implement strategies and activities that result in excellent quality and effectiveness of service delivery. Specifically, this person will:

* Develop and flawlessly execute reporting through coordination with clients, internal resources, and third parties/vendors for delivery of reporting on time, on budget, within scope, and in a manner that embodies the mission and policies of the company.
* Drive development of reporting packages that include scope and objectives, identify and understand needs of clients and stakeholders, and assess the technical feasibility.
* Manage a team to ensure continuous improvement, meaningful trend analysis and action planning while minimizing waste and inefficiency.
* Hire, train, lead and inspire a team to perform at an optimal level, while developing stretch opportunities to further develop internal talent.
* Perform ongoing evaluation of reporting effectiveness and develop new reports anticipating the client's needs and driving to client self-service capabilities.
* Build strong working relationships with clients, stakeholders, vendors and team members through effective communication throughout client life-cycle.
* Develop tools, techniques, and standardization that will ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.

REQUIREMENTS:

* Proven track record of inspiring and disciplined leadership
* Bachelors in Business Management, Computer Science, or related field.
* 7 years of management experience in finance or related field, or combination of relevant experience and education.
* Ability to communicate effectively with various audiences including clients, team members, and vendors, through written and verbal means.
* Solid organizational skills, ability to lead teams of various sizes, ability to focus on broader goals and reporting details simultaneously, and ability to multi-task effectively.
* Strong working knowledge of computer software including Microsoft office applications
* Experience with Crystal Reports strongly desired.

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CANDIDATES MUST HAVE EXPERIENCE WORKING WITH LOAN SERVICING SOFTWARE

(NORTRIDGE PREFERRED)