Director, Learning Commercial Solutions

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POST DATE 9/19/2016
END DATE 10/18/2016

Hilton Hotels and Resorts Mclean, VA

Company
Hilton Hotels and Resorts
Job Classification
Full Time
Company Ref #
hc.1EAF181E32554C33
AJE Ref #
576216630
Location
Mclean, VA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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The Director, Learning Commercial Solutions will be responsible for the strategic direction and leadership of the Commercial Services training platforms for eCommerce, Digital, HHonors, and Global Marketing. The team provides consulting expertise and is responsible for content development and delivery for all new and existing learning initiatives in these areas. What will it be like to work for this Hilton Worldwide Brand? Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its thirteen global brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors(R). If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Worldwide Team Member. What will I be doing? The Director, Learning Commercial Solutions will be responsible for leading the development of curriculae for each area and ensuring that all learning content is aligned with the business objectives of the eCommerce, Digital, HHonors, and Global Marketing organizations, and is delivered in a cost effective manner. The primary business partners are: Head, Global Marketing & Digital, SVP Loyalty & Partnerships, VPs Brand Marketing, VPs eCommerce Owned & Managed and Franchise Support, VP CRM, and VP Hilton HHonors. Other key priorities are listed below: * Support the development of systems and strategies that help develop the talent of all clients of the Commercial Services. * Ensure that content is globally relevant, and executed consistently across the entire enterprise * Consult with key stakeholder groups and arrive upon consensus for effective solutions, taking into account competing business objectives and priorities * Address any issue in collaboration with others as appropriate * Proactively identify and prevent potential problems * Develop problem solving skills among direct reports and other team members as appropriate * Budget development and management, including tracking expenses against commitments, set priorities for funding, and develop annual budgets Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.