Director of Learning and Program Development

The Director of Learning and Program Development provides strategic vision and leadership for the instructional design team
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The Director and their team are focused on the continuous improvement of learning and development programs for Managers and Team Members using an array of creative approaches which drive employee engagement, productivity, innovation, and develop overall capability in line with our culture. In addition the Director will develop training solutions that support organizational initiatives. The Director will be a strategic leader as well as a hands-on specialist.
ESSENTIAL FUNCTIONS

Lead the Learning and Program Development team. Hires, trains, develops, and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with Company policy.
Drive ongoing learning needs analysis, design, scripting, development, assessment and evaluation of learning solutions to ensure alignment with business strategy.
Provide expertise on new learning approaches, technology and tools through continuous research to ensure Red Robin solutions meet or exceed contemporary industry training standards and deliver innovation.
Develop strategic partnerships and act as a trusted advisor to Regional Vice Presidents, Department Heads and Executive Team by proactively participating in stakeholder meetings and planning sessions to cultivate and maintain open lines of communication.
Work with business leaders across the organization to identify skill gaps and learning opportunities by providing strategic guidance regarding learning and development practices.
Design and develop (both in-house and with expert third parties) solutions that include a blended approach to learning.
Strategically evaluate training programs and processes for their overall effectiveness by developing and supporting key indicators that measure the value of learning solutions (ROI) in terms of performance improvement and behavior change.
Oversee content design and development to ensure projects are prioritized, solutions meet the needs of the stakeholders and end users, and timelines are met.
Develop and manage the Learning and Program Development budget.

ADDITIONAL FUNCTIONS.

Other duties as assigned by supervisor.

REQUIREMENTS:

10+ years of CURRENT eLearning and Development Experience with organizations known to have andldquo;best-in-classandrdquo; learning functions, with progressive experience in a leadership capacity (leading a staff).
Experience actively using web/computer based eLearning systems.
Bachelor's degree in Instructional Design, Business Administration, Organizational Development or related field is required.
Master's degree is preferred.
Corporate learning and development experience. Preferably with restaurant, retail, or consumer products organizations.
Proven expertise aligning business strategy with learning and development solutions.
Ability to build and maintain a high performance team of training professionals.
Highly effective communication skills with the ability to clearly and concisely articulate ideas, concepts and proposals across all levels.
Effective verbal and written communications skills and superior facilitation/presentation skills.
Project management.
Ability to move from strategic to tactical seamlessly. Excellent strategic thinking and planning skills to provide authoritative advice and recommendations to support a best in class culture
Strong diagnosis and perspective skills to understand changing needs of business.
Demonstrated ability to collaborate, communicate and influence across a diverse set of styles, functions, and geographies.
Ability to establish and direct the strategic long term goals, policies and procedures for the department.
Ability to negotiate with vendors, contractors, and others.
Ability to prepare and monitor departmental budget.
Excellent planning and organizational skills.
Ability to analyze and resolve complex issues, both logical and interpersonal.
Excellent interpersonal and relationship management skills.
Ability to work closely with other senior officers to elicit, refine, and articulate vision.
Ability to establish trust and credibility to build supportive relationships.
Proven ability to identify and solve problems independently.