Director, Schwab Learning Center

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POST DATE 8/16/2016
END DATE 10/16/2016

Stanford University Stanford, CA

Stanford, CA
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Stanford University

Director, Schwab Learning Center

Job Number: 72116

Business Title: Director, Schwab Learning Center
Job Title: Student Services Manager
Vice Provost for Student Affairs
Job Code: 7508 Salary Level: M
Exemption status: Exempt

Note: Not all unique aspects of the job are covered by this job description

Provide strategy, vision, leadership and direction, establish overall objectives and develop long range plans impacting the Schwab Learning Center, as part of the student services/affairs organization. Liaise with leadership and cross functional areas and schools to implement this vision and strategy. Manage the work of other employees, including senior level staff.


Provide enhanced services and accommodations that emphasize a strength-based model to students with LD/ADHD including teaching individual study strategies and/or workshops for groups of students and University personnel. Perform screening evaluations for students suspected of having a learning or attention difficulty. Correspond and interact with faculty and personnel in other departments as necessary to ensure quality service delivery.

Supervise Learning Specialist(s) to ensure consistency of service provision according to the directives of the Schwab endowment. Provide oversight to make sure that accommodations and strategies comport with legal requirements and University policies and procedures. Instruct and as appropriate evaluate support staff, internally and across the University, such as tutors who work with students with LD/ADHD.

In collaboration with other staff, design and conduct an assessment program on the effectiveness and efficacy of strategies, outreach and University-wide collaboration for the SLC that will contribute to the existing knowledge base of LD/ADHD students at the postsecondary level. Attend conferences, workshops etc. to disseminate research findings in addition to publishing in relevant journals.

Direct efforts of managers; develop those in leadership positions and in the leadership pipeline, make hiring decisions, provide coaching and mentoring, manage performance, determine staffing needs, develop and ensure succession planning within area of responsibility.

Identify, clarify, and resolve complex, highly visible issues with university-wide scope and strategic impact and substantial significance which may span multiple areas, using advanced technical and professional knowledge requiring broad discretion and judgment and in-depth knowledge of university policies, governance and priorities.

Provide strategic direction for and manage the Schwab Learning Center, including responsibility for programs, budget, facilities, and staff.

Provide counsel and collaborate with senior leadership, in long range planning and policy development.

Work independently to make decisions regarding projects, programs, and initiatives, with limited or no review by senior management: commit university resources with limited or no review by senior officers.

Manage exceptions to university, program, or unit policies and procedures; determine appropriate response to settle grievances.

Participate in setting the direction of The Schwab Learning Center's internal academic and administrative policy development for programs and administrative operations. Negotiate and influence on matters of university-wide impact.

Serve as senior advisor to the Associate Vice Provost for Student Academic Services on programmatic and policy development. Recommend new internal policies, guidelines and procedures.

Manage, interpret, implement and ensure compliance with legal, financial, university, academic and administrative policies and external regulations within the Schwab Learning Center.

Direct complex, high-visibility process redesign and innovation projects; Champion major initiatives, develop and drive implementation of project initiatives.

Partner with key individuals from across the university to determine new and ongoing business and technology initiatives.
* - Other duties may also be assigned

Education & Experience:
Advanced degree and ten years of relevant experience, or combination of education and relevant experience. PhD strongly preferred.
Experience in higher education setting strongly preferred.
Teaching credentials is Special Education preferred

Knowledge, Skills and Abilities:

Knowledge and experience with the principles, concepts, and methods currently used in educational research, including an understanding of analytical software applications and other specialized research tools and collections

Demonstrated experience in project and budget management. Strong analytical skills to review and analyze complex financial information

Knowledge of and experience working with a wide variety of different types of learning disabilities and attention-deficit hyperactivity subtypes

Ability to individually administer and analyze psycho-educational testing to determine the most effective accommodations and learning strategies for LD/ADHD students

Understanding of the laws pertaining to the rights and responsibilities of students with disabilities at the post-secondary level

Knowledge of the laws relevant for access to high stakes standardized testing under the ADA Amendments Act of 2008

User knowledge of Microsoft Office Suite.

Advanced communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and all levels of management.

Strong leadership and strategic management skills.

Experience managing people.

Understanding of underlying technological needs and requirements.

Ability to establish credibility and effective working relationships across organization.

Demonstrated ability to work collaboratively.

Demonstrated experience with significant and complex budgetary/financial management.

Certifications and Licenses:


Frequently sit, perform desk-based computer tasks.

Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.


Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

Finalist candidate must successfully pass a pre-employment background check.

Job: Student Services

Location: Vice Provost for Student Affairs

Schedule: Full-time

Classification Level:

To be considered for this position please visit our web site and apply on line at the following link:

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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