Chief Collaboration and Learning Officer - Remote Position

Sykes Enterprises, Incorporated is looking for a Chief Collaboration and Learning Officer to fill an opening we have. This is a contract to hire position with full benefits and may be worked remotely. GENERAL PURPOSE:Dynamic leader responsible for the SYKES formal, informal competence exchange processes, and social learning and collaboration. This person leads the development of technologically advanced programs to ensure that employees meet their companies stated goals. With SYKES this means in a virtual environment. Employees includes corporate leadership, corporate management, operations management and front line employees who handle customer needs every day.Creates, implements and directs educational and organizational development programs that are linked directly to the business strategies of the organization, and that support and improve the efficiency and effectiveness of the organization. Identifies and evaluates weaknesses within the organization and develops educational resources that specifically target improvement.Develops and executes an organizational learning process and curriculum. Develops and successfully implements a strategy for virtual content conversion and delivery that incorporates existing materials utilizing technology and leading edge virtual learning concepts and increasing the efficiency and effectiveness of the learning experience.ESSENTIAL DUTIES AND RESPONSIBILITIES: -Adheres to SYKES policies on ethics and integrity.-Identify competenc

Requirements

QUALIFICATIONS To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability required.
-An advanced degree, either a Masters or a Doctoral degree is required.
Typically it is in an education related field with an emphasis on distance
learning / adult education-Additional coursework in the social or behavioral
sciences and/or adult learning would be helpful-Certifications such as
The American Society for Training and Development (ASTD) Certified Professional
in Learning and Performance (CPLP) is desired-5+ years of leadership experience
in the learning space-3+ years conducting and planning virtual training
-Excellent oral and written communication skills-Strong leadership skills-Ability
to build strong teams-Proven ability ot lead by example and to foster training
collaborative relationships-Strong negotiation skills-Ability to think
creatively-Ability to present to multiple audiences and roles within the
company-Outstanding verbal, written and presentation abilities-Experience
with Learning Management Systems (LMS) and e-learning tools -Strong evaluation
and analysis skills-Strong attention to detail and organizational skills-Strong
strategic and tactical skills-Demonstrated knowledge of human systems dynamics
and applied behavioral sciences.-Demonstrated knowledge of various data
gathering methodologies and quantitative analysis. -Abilit

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