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Director of Catering

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POST DATE 9/14/2016
END DATE 10/14/2016

Westin Southfield Detroit Detroit, MI

Detroit, MI
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


JOB OVERVIEW: Train, supervise and work with all Catering associates in order to solicit and book Banquet and Catering functions resulting in customer satisfaction and profitability. ESSENTIAL JOB FUNCTIONS: Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Tour and inspect banquet and meeting space on a daily basis, reporting necessary repairs. Develop and conduct persuasive verbal sales presentations to prospective clients. Schedule and assign in detail, specific duties to all associates under supervision for the efficient operation of the Catering Department, coverage of functions in accordance with productivity standards. Solicit new accounts and review previous banquet files to generate business.Oversee service of group functions once they are in house. Write banquet menus, memos, and send out amenities for VIP Guests.Review and revise Catering Department, weekly events sheets and banquet event orders.Formulate and make revisions to annual and monthly forecasts. Negotiate, prepare and write contracts and enter information into the automated sales system. Interact with clients to determine needs and direct staff accordingly.Respond to telephone and walk-in inquiries of potential guests. Create special themes and menus. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned.