Director of Catering & Event Management

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POST DATE 9/10/2016
END DATE 10/9/2016

The Westin Dallas Downtown Dallas, TX

Company
The Westin Dallas Downtown
Job Classification
Full Time
Company Ref #
hc.4310643F0A5DCF97
AJE Ref #
576135540
Location
Dallas, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Director of Catering & Event Management Company Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis(R), The Luxury Collection(R), W(R), Westin(R), Le Méridien(R), Sheraton(R), Tribute Portfolio, Four Points(R) by Sheraton, Aloft(R), Element(R), along with an expanded partnership with Design Hotels. The Company also boasts one of the industrys leading loyalty programs, Starwood Preferred Guest (SPG(R)). Please visit www.starwoodhotels.com for more information. The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. Location Westin Dallas Downton 1201 Main Street Dallas TX 75202 Centrally located in downtown Dallas and occupying a full city block, One Main Place is in the heart of commerce, culture, and growth. We're also adjacent to Belo Gardens, providing our guests with both tranquil surroundings and the opportunity to embrace the energy of our vibrant city. In addition, our location within One Main Place provides guests with direct access to Dallas' vast underground network of retail businesses, as well as views of Trinity River, Victory Park, Reunion Tower and historic West End, all of which are visible throughout the hotel. Our 326 guestrooms and suites feature Westin's signature Heavenly(R) Bed and Heavenly(R) Bath, high-speed Internet access and a coffee maker with complimentary gourmet coffee and tea. The hotel will have an indoor pool, fitness studio, business center, 3-meal restaurant, coffee shop, bar and 31,500 square feet of flexible and unique meeting space. Department Sales & Marketing Job Description Train, supervise and work with all catering and convention services staff, in order to solicit and book banquet and catering functions, as well as the planning, merchandising and execution of the functions. Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. Participate in catering sales presentations, property tours and customer meetings. Administer all phases of the banquet department, including, but not limited to, sales, planning, marketing, servicing and administrative procedures. Prepare, implement and compile data for strategic sales plan, monthly BaCPAC Report, annual goals, forecasts and other reports as directed and/or required. Develop banquet menus pricing and revenue minimums using current competitive data. Direct, manage, train and counsel catering sales and convention services/banquet staff. Oversee divisional matters as they relate to federal, state and local employment and civil rights laws. Participate in daily business review meeting, sales meetings and management meetings. Tour, inspect and monitor banquet rooms and presentations. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Professionally represent the hotel in community and industry organizations and events. Participate as a team player with all departments. Provide constructive feedback to all departments. Be a leader and a role model to all employees. Requirements SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items. Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up. Ability to assess/evaluate employees performance fairly. Ability to supervise, train and motivate multiple levels of managers and employees. Knowledge of hotel and competitive market. Must possess basic computational ability. Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi. Excellent interpersonal and sales-related skills. Exceptional organizational and supervisory skills. Exceptional food and beverage knowledge and pricing. Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This includes traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-ke