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Director of Data Governance and Business Analysis - BI-Program (DATA SYS MGR 3)

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POST DATE 9/2/2016
END DATE 1/8/2017

University of California - San Francisco Medical Centers San Francisco, CA

San Francisco, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


Job Title

Director of Data Governance and Business Analysis - BI-Program (DATA SYS MGR 3)

Job ID


Job Code


Job Family

Finance & I.T.


Mission Center Building

Weekly Hours

40 ; 100%

Appointment Type





8-hour Days

Full/Part Time


Union Information

This classification is not represented by a union

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Our legacy of unsurpassed patient care and unceasing mission to integrate high-tech medical research with clinical operations has led to our prestigious standing as one of the top 10 hospitals in the nation according to U.S. News & World Report. As a premier health care institution dedicated to advancing health worldwide, UCSF Medical Center can also be the best place to advance and shape your career.

The medical center's employees are one of the most important reasons why we are recognized as one of the nation's best hospitals. To work at UCSF Medical Center is to be part of an institution that provides the highest caliber of care to patients; a nurturing, dynamic and team-oriented atmosphere in which to best use your skills and talents.

Job Summary

As a preeminent health sciences campus and health system, the University of California, San Francisco (UCSF) is at the forefront of creating new knowledge from the exploding volume of clinical, discovery, and education data that it creates and manages. UCSF believes that the ability to leverage these data assets is an important differentiator for an academic healthcare center and is critical to our drive toward Precision Medicine and the execution of key UCSF strategies for the Clinical Enterprise. These strategies include supporting better population health by improving the quality of care and population health of the University of California health system s 14 million patients. As part of this exciting and important endeavor, UCSF is seeking a highly qualified Director of Data Governance and Business Analysis.

The Director of Data Governance and Business Analysis (Director) will play a key role in UCSF s critically important efforts to transform data into meaningful and actionable insight for clinicians, researchers, educators and administrators. The Director will report to the Executive Director of Enterprise Information Management and Analytics (ED EIM/A) and will be responsible for developing near and long term business strategies for standing up and operating a UCSF-wide data governance program that fits within UCSF s mission and culture. The Director will collaborate with senior health system, education, research, business and IT leadership to develop a data governance mission, vision and charter that outlines the program s objectives, guiding principles, and roles and responsibilities. The Director will operationalize the data governance program by:

* Enlisting business unit support to take ownership and responsibility for data definitions and data quality

* Creating enterprise policies, guidelines and processes for governing data and metadata across UCSF

* Developing complete and accurate metadata for source systems, operational data stores, data warehouse and data marts

* Defining and operationalizing business and technical data steward roles

* Setting up, chairing and running Data Governance Council meetings

* Establishing and running a program to monitor and measure data governance adoption and achievement of program objectives

* Serving as the business owner for UCSF s InfoSphere Data Governance toolset

In addition, the Director will oversee the efforts of business analysts who work with end users and technical staff to develop requirements for BI and analytic work products. The Director will work with the Associate Director of Analytics to enhance and improve requirements gathering and documentation processes, and to align them with data governance activities.

The flexibility to orient and work at all UCSF Medical Center locations is required.


Service Excellence

* Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

* Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

* Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

* Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

* Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

* Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

* Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

* Picks up and disposes of any litter found throughout entire facility.

* Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

* Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

* Protects the physical environment and equipment from damage and theft.

Required Qualifications

* 5+ years of participating in and/or directing data governance activities

* 8+ years of IT experience

* Experience in healthcare, education and/or research industries

* Bachelor s degree

* Proven success in linking data governance efforts to business priorities

* Expertise in the fields of data quality, data profiling, data security and master data concepts

* Strong leadership, relationship building, influencing and negotiation skills, including the ability to work effectively across all levels of management and staff

* Ability to communicate with high proficiency, both verbally and in writing, in both technical language and layman s terms

* Ability to quickly synthesize information and develop recommendation for senior leaders

* Ability to think conceptually and to formulate pragmatic and effective solutions

* Ability to achieve results in a virtual and matrixed team environment

* Experience developing and mentoring staff

* This position requires the flexibility to orient and work in all UCSF Medical Center locations

Preferred Qualifications

* Master s or other advanced degree

* 8+ years of