Director of Engineering

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POST DATE 8/19/2016
END DATE 10/14/2016

Hilton Boston Back Bay Hotel Boston, MA

Company
Hilton Boston Back Bay Hotel
Job Classification
Full Time
Company Ref #
hc.264909
AJE Ref #
575930652
Location
Boston, MA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Supervise maintenance operations for the hotel, including refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel rooms, AC and heating units, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, electrical substations, etc. Availability days/nights/weekends/holidays 24/7 to answer emergency calls and be "on-call" to assist hotel staff in these situations. This may require driving back to the hotel after-hours/overnight to handle a crisis or major building issue. Supervise assigned associates including hiring, termination, discipline, development, and evaluations. Successfully Implement and maintain a Preventative Maintenance Program Certified Pool Operator AED, CPR and First Aid certified Skilled at selection, development and leading a team Solid Mechanical, electrical, Plumbing and life safety system knowledge - Hands on Leadership Focused on 100' guest Satisfaction Proficient in the Management of other expenses, labor, contract negotiations and Capital project oversight. Ensure all projects are completed on time and according to specifications. Work closely with other departments to ensure coordination of activities. Aid and instruct craftsmen in scheduling work, ordering material, and completing assignments by a specified date. Maintain ongoing preventive maintenance program. Maintain standards of quality guest service. Achieve budgeted revenues and expenses and maximize profitability related to the guest services department. Participate in the preparation of the annual hotel budget. Increase level of guest satisfaction by delivery of an exceptional product through employee development. Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. Participate in the Executive committee including sharing and communicating knowledge and by attending weekly or monthly meetings. Ability to accurately use various office and accounting software. Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to assist with the design and preparation of statistical reports and presentations as needed. Ability to accurately report information. Attend required meetings. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates. Expresses ideas and conveys information clearly, effectively, and professionally. Actively listens to others. Conveys company information, decision, or problems to appropriate parties on a timely basis. Works to resolve disagreements and is respectful of peers and co-workers.