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Director of Food & Beverage - Woodcliff Hotel & Spa

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POST DATE 9/14/2016
END DATE 10/14/2016

Widewaters Hotels Fairport, NY

Fairport, NY
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Widewaters Hotels is looking for a developed and innovative culinary specialist to be the DIRECTOR OF FOOD & BEVERAGE at the stunning Woodcliff Hotel & Spa located in Fairport, NY! If you have an excellent attention to detail and looking for a rewarding opportunity, apply today! Job summary The Director of Food and Beverage manages the daily operations of the restaurant and banquets, maintaining established quality and service standards, maximizing profits, controlling expenses, and ensuring sanitation, safety and food quality. The Director of Food and Beverage is responsible for ensuring a smooth operation of the dining room and banquet functions by directing the activity of staff, facilitates the prompt and accurate seating and service of all guests. What you will be doing Manage the staffing, training and day-to-day activities of the banquets, restaurant and bar staff. Ensure that staff is scheduled based on forecasted business. Assist the Executive Chef in monitoring the presentation of food product and reviews any areas of concern raised by guests or staff. Ensure that the restaurant and banquet space is clean and ready for guests at all times. Work closely with the Catering Sales Manager to ensure a smooth execution of events and banquets. Work in support of team goals and measures effectiveness through the Food & Beverage profit and service performance of the hotel. Ensuring that all goals are geared toward exceeding guest expectations. Responsible for the selection, training and development of the personnel within the department, planning, assigning and directing work, appraising performance, rewarding and disciplining employees; safety, addressing complaints and resolving problems Oversee departmental matters as they relate to federal, state and local employment and civil rights laws. Implement and manage all compliance programs to ensure compliance with the SOPs to include safety and sanitary regulation, all federal, state and local & brand if applicable regulations to ensure optimal levels of quality service and hospitality are provided to the guest. Manage guest relations and ensure that all guest issues and complaints are addressed in a timely fashion that meets and exceeds guest expectation by providing excellent service. Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations and follow branding guidelines. Analyze market trends and implement strategies to improve patronage. Develop, recommend, implement, and manage the departments annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations Utilize leadership and motivational skills in order to maximize employee productivity and rating on guest satisfaction surveys. Monitor and follow up on all Food and Beverage cash overages and shortages. Review F&B staff's worked hours for payroll and submit to payroll timely. Prepare employee shift schedule according to the business forecast, payroll budget guidelines and productivity requirements. Ensure all food and beverage costs are maintained to meet budget and are closely monitored at all times. Focus the F&B Department on their role in contributing to the guest service scores. Ensure that F&B employees are at all times, attentive, friendly, helpful and courteous to guests, all other employees and managers. Attend daily BEO meeting. Ensure that the quality and presentation of all food products is of highest standards.