Director of Member Services Operations 8/26/2016

The Call Center Group Tampa, FL

Company
The Call Center Group
Job Classification
Full Time
Company Ref #
29314154
AJE Ref #
575989358
Location
Tampa, FL
Job Type
Regular

JOB DESCRIPTION

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Nationally recognized and growing company in the Healthcare arena has an immediate opening for an experienced _DIRECTOR OF MEMBER SERVICES OPERATIONS _for their Central Florida (between Tampa & Orlando) area Call Center. Individual will lead the strategic vision and tactical execution of plans to drive operational excellence. Will be responsible for the day-to-day operations management, financial targets and all other business goals.

Must have at least 8 years of experience in a Call Center Director capacity, preferably within the Healthcare arena, dealing primarily in Pharmacy Benefits Management. Candidate will be a creative and out-of-the-box thinker who can bring in fresh ideas and approaches. Strategic, Analytical and Tactical skills are required. Will have demonstrated Operations Leadership, Change Management, Collaboration, Customer Service, Budgeting and Mentoring skills. _LOCAL CANDIDATES ARE ENCOURAGED TO APPLY!_

COMPENSATION: Up to $105K Base Salary Plus Bonus Potential & Some Relo Assistance

QUALIFIED & INTERESTED APPLICANTS PLEASE EMAIL RESUME IN A WORD ATTACHMENT