Director of Operations

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POST DATE 9/10/2016
END DATE 10/10/2016

DoubleTree by Hilton Hotel Boston North Shore Danvers, MA

Company
DoubleTree by Hilton Hotel Boston North Shore
Job Classification
Full Time
Company Ref #
hc.4B42E16B0C3EB1E4
AJE Ref #
576135561
Location
Danvers, MA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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The Director of Operations assists the General Manager in overseeing and directing all aspects of hotel operations including guest service, engineering, rooms, food & beverage, accounting and human resources. In some circumstances, the Director of Operations may also be assigned responsibility for a specific hotel department. The Director of Operations directs operations in alignment with the direction of the General Manager, Company, brand standards and local, state and national regulations. Responsible for quality service, meeting/exceeding financial goals, short and long term planning and day-to-day operations. Recommends the budget, business plan, capital expenditures and directs within approved plans and objectives. This position directly manages assigned staff and indirectly manages all subordinates. Articulates Company goals to the staff. Demonstrates commitment to these goals through work ethic, integrity and respect for the Company and associates. Unites associates in a common commitment to achieve and exceed these goals. Works closely with management throughout the hotel and the Company. Impresses guests with quality and timely service in a pleasant and friendly manner.