Director of Operations

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POST DATE 9/14/2016
END DATE 10/12/2016

Embassy Suites Glendale Glendale, CA

Company
Embassy Suites Glendale
Job Classification
Full Time
Company Ref #
hc.268846
AJE Ref #
576175043
Location
Glendale, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Assist the General Manager in administering and managing the hotels operation, maintaining established costs and quality standards. Responsible for the hotel operation in the absence of the General Manager. Participate in total hotel management as a member of the hotel Executive Committee.Develop maximum profits through cost and labor control; maintain the highest standard of services to the guests, including maintenance and cleanliness for the guests rooms and associated facilities; maintain the highest standards of security for hotel patrons and employees and maintain the highest standards of quality and service. Direct and coordinate the Rooms Division,conduct employee performance evaluations as prescribed and ensure that all employees are trained for their positions to maximize service, production and efficiency. Control staffing, maximize profits, control costs and ensure the security of the operation. Clearly describe, assign, and delegate responsibility and authority for the operation of the various sub-departments under his/her supervision; conduct appropriate meetings and coordinate with the other department heads to ensure that proper communication leads to guest satisfaction and maximum profit and productivity. Direct and coordinate the Rooms Division operations in conjunction with the General Manager to meet the daily needs of the hotel, including, but not limited to, staffing, forecasting, controlling, and supervision. Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.