Director of Operations

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POST DATE 9/10/2016
END DATE 10/10/2016

Clubcorp Seal Beach, CA

Company
Clubcorp
Job Classification
Full Time
Company Ref #
hc.268280
Location
Seal Beach, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular
AJE Ref #
576135844

JOB DESCRIPTION

Club Information Nestled among 128 acres of lakes and tree-lined fairways in beautiful Seal Beach, Old Ranch Country Club offers the quintessential Southern California experience infused with a large dose of Western hospitality. Play championship golf on our pristine Ted Robinson coursewith not a home in sight. Savor fresh, seasonal cuisine at our sprawling clubhouse. Share the spirit of endless social events and family activities. Old Ranch is more than a private country club. It's the good life. Perfected. Job Description The Director of Operations reports directly to the General Manager and is a department head position. This position provides a unique, hands-on opportunity for candidates with strong operations experience, placing him/her in a role to learn the requisite skills to become a successful leader within the organization. Key responsibilities of the Director of Operations includes maintaining exceptional Member relations and club facilities by creating a quality environment through staffing, programming, service operations and maintenance. S/he will develop aggressive sales, marketing and revenue plans and direct successful implementation working hand in hand with the General Manager. The Director of Operations participates in preparing an annual financial budget and achieves these goals throughout the year through proper forecasting, cost controls, labor management and revenue generating programs. S/he will also oversees all food service within the club, including the daily culinary operations through the Executive Chef and all catering events through the Private Events Director. This position will ensure that all mandated training programs are implemented and service standards are executed. S/He will be key in recruiting, selecting and developing a qualified staff of Employee Partners to understand the relationship between value, Member satisfaction and Member retention. Create and maintain an excellent work environment, centered upon teamwork and mutual respect and actively participate in Club events and gather feedback post-event. The Director of Operations is an advocate and ambassador of STAR Service and understanding the critical role that Membership and exceeding expectations plays in the success of the operation.