ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. Technical Establish profitable and cost effective sales programs. Maintain sales awareness throughout property. Consistently monitor results to goals. Ensure customer satisfaction. Monitor competition. . Leadership Ability to conceptualize the mission. Provide leadership to position the property to achieve the mission. Communicate the goals and objectives and inspire employees to achieve those goals. Develop and implement business plan. Ability to manage change effectively. Managerial Clear, concise written and verbal communication skills. Ability to sell concepts and ideas to management, peers, and employees. Experience making presentations in front of groups. Ability to clearly and concisely present technical subjects. Demonstrate team building experience. Demonstrate ability to lead by example. Build morale and spirit. Use a "hands-on" approach to management. A mentor who has inspired, trained, and developed people for promotion. Business Skills Strong technical skills. Excellent time management skills. Strong organizational skills. Excellent knowledge of computers. Strong customer service orientation and skills. Excellent listening skills. Exceptional detail in follow-up. Follow/enforce company policies and procedures. Assume responsibility/accountability. Ability to create, develop, and make formal presentations using audio/visual aids. Create courteous, friendly, professional work environment. Think creatively. Forecasting skills. Solid skills selling and negotiating programs/projects. Consistently call on new customers and develop new business. Involved with local community to develop business. Juggle and balance needs of company. Administrative Responsible for assisting in developing, monitoring and reporting on budgets. Responsible for conformity and compliance to government and related requirements pertaining to regulations and record keeping. Controls necessary paperwork, assures proper record keeping and cost control. Supervisory Responsibilities Demonstrates leadership and similar qualities at all times. Supervises department staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving conflicts. Interpersonal Skills Strengthens positive and productive working relationships with all employees. Enhances existing business relationships and pursues new business relationships. Maintains positive relationships with vendors to reinforce and retain positive, cost effective, quality contracted services.Negotiates documents relating to service and other contracts. Complies with all company policies and procedures. Applies an organized approach to all responsibilities and strives to improve processes and procedures. Performance Plan/Operation Initiatives/Goals: Completes annual Performance Plan, monitors and reports on progress of Plan throughout the year. Strives to meet or exceed department and company goals and objectives; accomplishes goals and objectives. Actively participates in initiatives and goals.