Director of Sales Ops

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POST DATE 9/8/2016
END DATE 10/8/2016

Building Materials Company Nashville, TN

Nashville, TN
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)


The ideal candidate will have a progressive career path with a proven track record of success and a strong demonstrated track record of achieving challenging goals while leading effective teams. Qualifications Excellent leadership skills with the ability to communicate and maintain positive relationships with all direct reports, customers, associates, and agentsUndergraduatedegreerequired; 10 + years of customer service, inside sales or sales operations experiencerequired, 3 + years leadership experiencepreferredThe ideal candidate will have a progressive career path with a proven track record of success and a strong demonstrated track record of achieving challenging goals while leading effective teamsDemonstrated ability to manage and measure workAbility to live in NashvilleRelevant computer skills (SAP, etc..) a mustHigh level of intellectual and emotional intelligence requiredSteadfastly drives for results and instills a sense of accountability within the teamResponsibilities Responsible for developing structure, roles, responsibilities, metrics, and performance evaluations for inside sales, estimating services, and customer service teams.Responsible for understanding FSBP Strategic direction and aligning all team activities and measures to execute and deliver against themHas a clear understanding of all target markets, interdependencies between channel influencers/decision makers, and works collaboratively with National Sales, Corporate Accounts, IPAS, Marketing, and Operations to drive share growthFormulates Sales Plan that incorporates strategies and programs with short and long term goals for each direct report.Responsible for creating and fostering a culture of BOSS centric, action oriented, collaborative team matesManage Manager team through coaching, performance evaluations, regular cadence of 1-1 meetings, and continuous feedback loopLeverage data, market intelligence, and technology to drive effectiveness and efficienciesMonitors and communicates to senior leadership business trends, market patterns, consumer and trade attitudes, competitive practices, and team performanceBe an active member of the Sales Leadership Team (SLT), direct reports of the Vice President of Sales, that drives strategy, positive culture change, alignment to other departments, and cohesiveness across all sales functional teamsStructures a best-in-class service experience to sales reps through best practices and a defined sales processParticipate in the development of corporate initiatives, supports direction and implementation while delivering results associated with these initiativesPlans, allocates and organizes team resources to meet business plansProactively identifies opportunities for change which will add value to business objectives and enhance the client experienceWorks with IT resources to prioritize and implement system functionality to reduce hard and frustrating work for teammatesProvide guidance and opportunities for teammates to facilitate career planningFacilitates change through defined/collaborative initiatives and/or projectsMaintains professional and technical knowledge by tracking emerging trends in sales & operations management Completes process audits and analysis at specific intervals to ensure alignment with business objectivesProvides system and process improvement recommendationsEstablishes and maintains customer relationshipsAttends appropriate business related functions as necessary