Director of Sales

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POST DATE 9/15/2016
END DATE 10/14/2016

Hardage Hospitality, LLC Overland Park, KS

Overland Park, KS
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Director of Sales Responsible for generating top line revenue to meet budget expectations. Make sales calls. Work with the Sales and Marketing team, GM and your Sales Team to Develop and implement an effective Marketing Plan. Continuously train and direct Sales efforts toward achieving sales goals and strategies. Manage department budget. Proactively do whatever necessary, in accordance with Company policies and procedures, to ensure Guest Satisfaction. KEY DUTIES & RESPONSIBILITIES Increase Revenue & Market Share: Makes sales calls; is responsible to find and maintain clients. Develop and maintain Marketing Plans with the GM and Support Center Sales and Revenue team. Participate in Revenue Management decisions/meetings. Develop and maintain rapport with competitor hotels, City Convention and Visitors Bureau, Chamber of Commerce, lead sources and Clients. Establish and maintain close contact with top and targeted accounts through a variety of methods. Assess their current and future needs. Motivate individual and Department performance to include Front Desk and use incentive programs where necessary. Direct Sales Managers on rate and service decisions. Assign market segments and/or distribute accounts to Department personnel on a consistently equitable basis to ensure individual goals and revenue budgets are met. Coordinate suite inventory management with the AGM. Ensure that all information requests relating to consortia business are handled in a timely manner, liaising with the Sales and Revenue team. Ensure that the Sales and Revenue team is advised of any RFP's received at the Property and sent to them, so that other Properties have the opportunity to benefit also. Cultivate sources and distribute leads to other Company Properties Create Department budget for line item expense and labor. Qualify in-house Guests; Qualify leads and prospects gained from cold calls, sales blitzes, and all other sources. Actively supervise Department personnel: Recruit, hire, train, counsel and motivate personnel Issue oral and written warnings when policies and procedures have been violated or performance does not meet standards. Discharge employees for cause, with prior approval of the GM. Administer Department key control procedures, ensuring that employees have appropriate level of access. Approved WSH Control Log Books must be utilized Conduct regular department meetings, to ensure effective communication Continuously Improve Guest Satisfaction: Assist the GM in resolving any group or preferred account complaints. Coordinate with other Departments to fulfill commitments and any special Guest requests. Monitor Guest Request / Complaint Log and be prepared to discuss at staff meetings Host Managers Social Hour as assigned Maintain Excellent Leadership and Communication: Carry out any reasonable request by Management. Communicate with the GM and other company DOS on a regular basis. Complete all administrative documentation in an accurate and timely manner. Establish and maintain accurate contract files in Daylight; maintain Daylight database and accurate contract files. Hold staff accountable for their account information. Train all employees on Daylight. Provide specific training relating to up selling and cross selling to all team members at the hotel. Drive defensively and safely when using the Company van. Wear your seat belt at all times. Only use the van for company business.