Director of Spa & Recreations

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POST DATE 9/13/2016
END DATE 10/24/2016

Lakeway Resort & Spa Austin, TX

Austin, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Director of Spa & Recreations Opportunity Director of Spa & Recreations Position Summary: The Spa & Recreations Director is responsible for the overall operations of the spa, fitness center and Recreations, including maintaining high standards in spa/club services and operations, and maximizing profitability. Director of Spa & Recreations Responsibilities: Essential: The Director of Spa & Recreations will approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner Maintain regular attendance in compliance with Remington standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when working Comply at all times with Remington standards and regulations to encourage safe and efficient hotel operations The Director of Spa & Recreations maintains a warm and friendly demeanor at all times Maintain and increase spa revenue Monitor and control departmental expenses and payroll Hire, train, supervise and evaluate all supervisors of spa departments Oversee hiring, training, supervision and evaluation of all spa staff, with assistance of supervisors when appropriate Ensure overall member satisfaction The Director of Spa & Recreations participates in the development and oversee the implementation of the spa operating budget Maintain communication with all departments of the hotel Develop managers for future advancement Guide and supervise the on-going training program Maintain knowledge and understanding of each program area and see that programs are continually updated Research and develop new spa treatments and programs to create new packages Perform duties of programmers, reception, spa attendants and sales clerks to ensure procedures and quality standards are met The Director of Spa & Recreations conducts regular spa staff meetings for the purpose of informing, training and inspiring staff Monitor and maintain the cleanliness and orderliness of the spa facility Oversee spa physical plant to ensure facilities and equipment are in proper condition and good working order Forecast for revenue, payroll expenses, and all other expenses Order equipment and supplies, and maintain inventory control for all spa areas Plan and coordinate evening seminars/presentations for guests on spa related topics Marginal: Participate in required M.O.D. program as scheduled Participate in Public Relations events as needed Attend meetings as required by management Perform other duties as required