Director of Training 9/6/2016

Confidential Company Lincoln, CA

Company
Confidential Company
Job Classification
Full Time
Company Ref #
29620172
AJE Ref #
576104895
Location
Lincoln, CA
Job Type
Regular

JOB DESCRIPTION

APPLY
DIRECTOR OF TRAINING

The Director responsibilities include acting as a partner with the VP of Human Resources to ensure that Guest Service and Leadership Development needs of the organization are met. All responsibilities must be performed in accordance with all Company standards, policies, and procedures.

ESSENTIAL FUNCTIONS:

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Is responsible for practicing, supporting, and promoting Client's "Winning Attitude" company-wide culture and demonstrating service standards at all times.
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Plan, direct, and coordinate the implementation of training initiatives/activities. Formulate and coordinate the training schedules, and market training initiatives to generate excitement and interest in the curriculum.
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Analyze and assess training needs to develop new training courses/programs or to modify and improve existing programs. Confer with management, supervisory personnel and leaders to identify training needs based on projected property goals.
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Design and develop new training courses based upon needs utilizing the most effective methods of delivery such as individual training, classroom training, demonstrations, job aids, on-the-job training, conferences, and workshops.
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Evaluate effectiveness of training programs and instructor performance to implement modifications and improvements when needed.
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Develop and organize training books, manuals, multimedia visual aids, and othereducational materials.
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Prepare training budget for department. Monitor monthly expenses to ensure that expenditures are made within budgetary requirements.
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Provide administrative assistance such as filing and copying. Conduct data entry into training database and prepare reports of training attendance. Prepare training packets and materials. Order and maintain an inventory of supplies.
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Edit all training materials to ensure that such materials are current and provide effective management tools and techniques.
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Assist with the development of all in-house training materials as needed.

MINIMUM QUALIFICATIONS:

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Bachelor's degree in Human Resources, Education, Training and Development, or Instructional Design is preferred.
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Minimum of 3years' previous casino industry experience.
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Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
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Ability to facilitate leadership and Guest service curriculum.
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Knowledge of principles, practices and techniques of adult learning.
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Knowledge of training techniques.
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Ability to apply instructional design techniques to design and develop leadership and Guest service curriculum.
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Knowledge of principles and processes involved in business and organizational planning, coordination, and execution, including, strategic planning, resource allocation, and leadership techniques.
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Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Ability to operate computer software programs such as Microsoft Word, Power Point, Excel and Access.
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Ability to exercise effective organizational and time management skills.
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Experience managing and tracking expenditures.
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Skill in dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.
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Ability to perform tasks independently without day-to-day supervision.
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Skill in using tact, discretion and prudence in dealing with difficult situations.
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Skill in using initiative and independent judgment within established procedural guidelines.
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Skill in contributing effectively to the accomplishment of team or individual goals, objectives and activities.

WORK CONDITIONS:

Work is typically performed in an office or classroom environment. However, work may be conducted in the casino, which may be unusually hot, cold, noisy, and may contain second hand smoke. Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping. These tasks include the maintenance and care of assigned area. Constant contact with fellow Team Members and Guests.

IS THERE A BONUS STRUCTURE

20% or higher

IS THERE EQUITY

No

WHO DOES THIS POSITION REPORT TO

VP of HR

DOES THIS POSITION HAVE DIRECT REPORTS

No

WHAT ARE THE 3-4 NON-NEGOTIABLE REQUIREMENTS ON THIS POSITION

Bachelor's Degree, 3years casino experience Training and curriculum development experience

WHAT ARE THE NICE-TO-HAVE SKILLS

Casino floor experience, knowledge of unique industry

WHAT IS EXCITING ABOUT THIS OPPORTUNITY PLEASE USE THIS SECTION TO DESCRIBE TEAM AND COMPANY CULTURE.

WE ARE OPEN TO CHANGE AND LOOKING FORWARD TO DEVELOPING NEW EXCITING PROGRAMS.