Div Business Analyst -SP 9/7/2016

HCA Healthcare Saint Louis, MO

Company
HCA Healthcare
Job Classification
Full Time
Company Ref #
26571-124140
AJE Ref #
576110026
Location
Saint Louis, MO
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

APPLY
Job Code: 26571-124140

Full-time

No Weekends

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

* PROCESS IMPROVEMENT CONTINUALLY ASSESS THE EFFICIENCY OF OPERATIONS WORK FLOWS, PRACTICES, PROCESSES, PROCEDURES AND/OR SYSTEMS.

* Review efficiency and effectiveness of operations efforts such as Skip Tracing, Medicaid eligibility checks, Electronic Claims Status checks, charity determination, and etc.

* Improve integration between dialer and Operations collections application(s)

* Evaluate inventory strategies, including conducting champion challenger tests

* Improve process integration between inventory strategy, dialer campaigns, capacity planning and floor execution

* Create process documentation

* Business Analysis:

* Establish benchmark performance metrics for services, centers and employees

* Assess customer profitability

* Generate relevant reports

* Develop, analyze and interpret key performance indicators (KPIs)

* Review performance at multiple levels (client, geography, program type, patient type, etc.) and share insight

* AD HOC REQUESTS FROM MANAGEMENT

* COMMUNICATE RESULTS OF ANALYSIS TO VARIOUS LEVELS OF THE ORGANIZATION INCLUDING EXECUTIVE LEADERSHIP

* SOME TRAVEL MAY BE REQUIRED



KNOWLEDGE, SKILLS & ABILITIES

* EXCELLENT ANALYTICAL AND PROBLEM SOLVING SKILLS

* ABILITY TO DOCUMENT PROCESSES, IDENTIFY GAPS AND IMPROVE PROCEDURES

* DISCIPLINED, ABLE TO PAY CLOSE ATTENTION TO DETAIL.



* ABILITY TO MANAGE MULTIPLE INITIATIVES CONCURRENTLY AND MEET DEADLINES

* SELF-MOTIVATED



* EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS. ABILITY TO EFFECTIVELY PRESENT DATA AND REPORTS AT ALL LEVELS OF MANAGEMENTS

* STRONG TECHNICAL SKILLS AND KNOWLEDGE OF BUSINESS OBJECTS, SQL, AND RELATIONAL DATABASES

* DEMONSTRATE ADVANCED SKILLS IN MS OFFICE (EXCEL IN PARTICULAR)

Last Edited: 09/06/2016