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Document Processing Specialist

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POST DATE 9/1/2016
END DATE 10/18/2016

SolarCity Salt Lake City, UT

Company
SolarCity
Job Classification
Full Time
Company Ref #
R-18053
AJE Ref #
576053056
Location
Salt Lake City, UT
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

APPLY
SOLARCITY employees are driven by our mission to provide clean energy to families across the U.S. and inspired to truly save the planet one home or business at a time. Beyond a welcoming atmosphere, SolarCity employees also work together to create an extremely positive and inspiring culture that brings in top talent, keeps drive and motivation high, and makes everyone excited to come to work each day. Do you want to be part of the SolarCity team? Apply today and join the movement!





JOB DESCRIPTION

OVERVIEW

The Document Processing Specialist will work as a member of the Processing Team, which reviews, processes and executes incoming documentation from our customers. Their primary goal is to ensure all paperwork was completed correctly and is saved appropriately for internal purposes and customer reference. The Document Processing Specialist is responsible for processing documentation that will be utilized by other teams and follows all standard operating procedures for SOX compliance.

All roles require vigilant attention to detail, consistent application of initiative and common sense to solve problems. The successful candidate brings keen organizational skills to every aspect of their professional life, and possesses an ability to deal with large volumes of documents with speed and accuracy while maintaining a great can-do attitude.

It is vital that each member of the Processing team must be able to effectively work independently towards achieving team and individual objectives and metrics including an individual quota.

RESPONSIBILITIES

Review documents for accuracy and completeness

Follow all standard operating procedures to ensure all internal and external compliance rules are met

Develop and maintain a strong professional relationship with the Sales and Operations teams

Manage daily functions using SolarCity s customized databases including inputting appropriate notes for all tasks, and progressing project status

Stay up to date on internal and external changes in process

Identify common issues and suggest suitable solutions to resolve in a timely manner

Keep impeccable notes in the customer record and update the job status according to SOP

Additional duties required as needed

QUALIFICATIONS

6 months of work experience preferred

Bachelor's degree preferred

Self-directed and an independent thinker

Upbeat and motivational attitude

Flexibility with schedule, willing to work the hours of CAMG operation to insure coverage

Outstanding verbal and written communication skills in person, over the telephone, and via email

Excellent customer service and interpersonal skills required

Acute awareness & ability to manage to deadlines and people

Regular, reliable and predictable attendance required

Highly organized and process oriented

Highly proficient with desktop applications such as Adobe Acrobat Professional, MS Office, DocuSign, internal software and Internet browsers including an ability to learn new software

Ability to multitask

Professional, customer focused approach to completing assignments and representing SolarCity

Ability to work well with others in a collaborative team environment

Must be able to successfully pass a pre-employment criminal screen



BENEFITS FOR FULL-TIME POSITIONS

Competitive compensation with many positions incentivized

Paid training with the nation s leader in solar power

Full benefits package including health, vision, and dental insurance

Attractive vacation, sick and holiday pay

401(k) savings plan for eligible positions

Employee referral program

Some positions eligible for equity

Career path opportunities for top performers





SolarCity is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.