Documentation Specialist Senior 9/8/2016
JOB DESCRIPTIONJob Purpose:
Temporary role with the Client Onboarding Team to support documentation collection efforts for the Municipal Securities Division business. This will involve liaising with clients and several teams in Sales, Legal, Compliance, Credit, Operations, Tax, etc. in order to ensure that time to market is minimized and that transparency can be provided around the process. Additionally, the candidate will be responsible for identifying opportunities to centralize and optimize the processes to constantly improve client satisfaction and the overall group performance.
The Client Onboarding team is global, cross asset class function responsible for both the client experience during the onboarding process and the overall quality of client/customer data. Client Onboarding is part of the Account Control department within the Information Services Group (ISG)
Main areas of interaction
Capital markets Sales
Accounts Control Operations/KYC
Work with clients and sales teams to obtain necessary documentation for account opening
Liase with client on obtaining the master securities forward transaction agreement and supporting documentation
Support and monitor the timely and accurate execution of sales and client requests to the group
Populate account opening, market opening, and tax documentation. Ensure all documents are collected, verified and stored, and provide status back to the client
Perform client documentation searches across internal and external sites and compile client profiles.
Interact with client regarding the latest status and current onboarding actions
Partner with Accounts Control team to ensure KYC/AML/MiFID and other regulatory reviews on all clients is performed
Partner with Credit Risk Officers to ensure that all client review materials are in place and completed
Provide guidance in the role of subject matter expert in the areas of account opening, tax, and local market documentation to both Citi staff and external clients
Maintain MIS on end to end process for tracking turnaround times of deliverables from team and other processing areas
BA/BS Degree or equivalent.
1-2 years experience in financial services
Previous, client facing, middle office or operations financial services experience.
Knowledge of capital market products a plus
Strong analytical and creative solutioning abilities
Strong communications and presentation skills
Strong organization skills with high attention to details.