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Doorperson

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POST DATE 9/17/2016
END DATE 10/17/2016

Hilton Hotels and Resorts Honolulu, HI

Company
Hilton Hotels and Resorts
Job Classification
Full Time
Company Ref #
hc.59BF58962D2F832E
AJE Ref #
576209365
Location
Honolulu, HI
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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A Doorperson with Hilton Hotels and Resorts is responsible for representing the hotel at the main entrances by greeting arriving and departing guests enthusiastically. Direct traffic at the main entrances to ensure the driveway is accessible at all times. Provides luggage assistance. What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. What will I be doing? A Doorperson with Hilton Hotels and Resorts is responsible for representing the hotel at the main entrances by greeting arriving and departing guests enthusiastically. Direct traffic at the main entrances to ensure the driveway is accessible at all times. Provides luggage assistance. Specifically, you would be responsible for performing the following tasks to the highest standards: * Maintains driveway traffic flow to allow HHV and HGVC main hotel entrances accessibility ensuring ample space for passenger and luggage loading and unloading. Assists guests going on tours/airport transfers as well as arriving guests at Tapa Bus Depot. Maintains storing of luggage for departing hotel guests at Luggage Center. Must be knowledgeable of hotel facilities and local tours and attractions. * Greets guests immediately with a friendly and sincere welcome. Opens car doors for arriving and departing hotel customers. * Initiates requests to taxi cab companies upon guest request. * Responds immediately to customer inquiries regarding hotel features, services and assistance. Provides clear and understandable directions to hotel facilities and nearby attractions. Assists guests with wheelchair requests, etc. * Read luggage tags and provides claim tickets to ensure appropriate delivery. Grasps, lifts, carries and/or otherwise move packages, luggage or boxes from cars, buses and vans, placing packages and luggage onto baggage carts or in secure area for retrieval by bell staff. * Explains and assists guests and/or patrons with parking options, including ticketing and parking of valet vehicles. Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.