Drago's Assistant Restaurant Manager

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POST DATE 9/14/2016
END DATE 10/13/2016

Hilton Hotels and Resorts New Orleans, LA

Company
Hilton Hotels and Resorts
Job Classification
Full Time
Company Ref #
hc.2535A4771895ED6F
AJE Ref #
576173590
Location
New Orleans, LA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Assist the General Manager and Restaurant Managers with the management, direction and organization of restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. What will it be like to work for this Hilton Brand? Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with "More Reasons to Stay(R)", offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager's Receptions every evening. Embassy Suites' bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites. Embassy Suites is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels.What will I be doing? As an Assistant Restaurant Manager, you would be responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards: * Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward * Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly * Ensure compliance with health, safety, sanitation and alcohol awareness standards * Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue * Assist in recruiting, interviewing and training team members * Act in the absence of the manager, as needed Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.