Drayage Operations Coordinator

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POST DATE 9/16/2016
END DATE 2/15/2017

NFI Industries (Corporate) Chino, CA

Chino, CA
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Full Time
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The Drayage Operations Coordinator is responsible for supporting the Drayage department and acts as a liaison for Drayage with customers, vendors. Facilitate any business needs in AR/AP and financial management of the business with the corporate finance group.

Essential Duties & Responsibilities:

* Effectively on-board new customers including account set-up in the system and working with NFI credit.

* Maintain NFI Drayage TMS current with customer information.

* Streamline processes wherever possible (EDI, Web Services).

* Ensure NFI Drayage's back office processes are smooth, efficient, and effectively controlled (gathering needed documents, invoicing customers promptly and accurately, paying carriers promptly and accurately).

* Coordination and collaboration with other NFI Departments to ensure customer needs are met.

* Resolve process issues.

* Produce department reports.


* High School diploma required, BA or BS Degree preferred

* 2-5 years transportation industry experience preferred

* Lawson and Aljex experience preferred

* Proficient in using MS Office Applications (Outlook, Word, Excel)

* Ability to work in fast paced environment that involves learning and using multiple applications and handling a high volume of phone calls

* Customer service philosophy and approach

* Excellent oral and written communication skills

* Market knowledge of truckload lanes and rates

* Individual commitment towards sharpening existing or acquiring new skills as required by demands of the business or customers.