ECOMMERCE CUSTOMER SERVICE REP NEEDED FOR APPAREL COMPANY!

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POST DATE 8/21/2016
END DATE 11/1/2016

ACT-1 Los Angeles, CA

Company
ACT-1
Location
Los Angeles, CA
AJE Ref #
575950224
Job Classification
Full Time
Job Type
Regular
Company Ref #
23131456.1489
Required Licenses/Certifications
df-aj
Min Salary
NA
Max Salary
16
Salary Unit
per hour

JOB DESCRIPTION

Well known Apparel Company is looking for an Ecommerce Customer Service Rep. You will be responsible for the following: Respond to customer calls and emails, resolving customer concerns and troubleshooting issues;
Assist customers in booking orders over the phone; Ensure superior customer satisfaction through phone and email correspondence; Manage all customer returns and credit processing; Run stock checks and place replenishment orders based on customer requests. In addition, Ecommerce Assistance will include: Merchandise product categories regularly to ensure quality presentation; Assist with monthly product uploads; Assist with digital marketing campaigns including affiliate, email, paid search, seo and social; Review Google Analytics reporting to analyze in-page analytics, traffic sources and visitor trends; Coordinate and assist on Ecommerce photo shoots. Great working environment! Email resume as a word attachment to Paris Goldfarb. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Job Experience:

Ecommerce