JOB DESCRIPTION

SCHEDULE: HOURS 12 AM TO 8:30 AM, 16 HOUR POSITION, SATURDAY AND SUNDAY



GENERAL SUMMARY
Ensures that the ED patient registration and billing information is complete and accurate. Provides support as needed to all ED staff. Must be able to function in both central and pod/treatment area environments. Performs full registration and obtains, verifies and records personal, demographic, financial and visit-specific clinical information. Prioritizes and multi-tasks in a hectic clinical environment.

SKILLS/ABILITIES/COMPETENCIES

* Sound judgment and critical thinking

* Ability to prioritize and handle multiple tasks in a very busy environment

* Strong organization and follow-through skills

* Accuracy and attention to detail

* Strong customer service and interpersonal skills

* Strong communication skills

* Must be flexible and able to function within a team

* Ability to maintain composure in stressful circumstances

* Basic computer skills and/or facility to learn computer skills required for MS Outlook, EPIC

EDUCATION

* High School diploma or GED required

* Associate/Bachelors degree preferred

EXPERIENCE

* Healthcare/registration setting preferred

* Knowledge of insurance or registration systems helpful

* 1 year related work experience preferred

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.