EDUCATION COORDINATOR / 40 HOURS / DAY / BWH - NEUROLOGY
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POST DATE 8/30/2016
END DATE 12/2/2016
Brigham & Women's Hospital(BWH)
JOB DESCRIPTIONGENERAL SUMMARY/OVERVIEW STATEMENT:
Under the direction of Education Program Manager of the Department of Neurology, the Education Coordinator performs a variety of critical departmental educational and administrative tasks. The Education Coordinator provides administrative support in managing the daily operations of the education programs including several fellowships (ACGME-accredited and Partners GME-sponsored), the Neurology Clerkship program in collaboration with Harvard Medical School and the combined Neurology residency program. The incumbent will coordinate a variety of education activities, including trainee recruitment and on-boarding, compliance with all ACGME/GME requirements, oversight of trainee research and curriculum activities, oversight of trainee evaluation and Duty Hours reporting system and coordination of Neurology Quality Assurance (QA) Committee.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1.Support the Program Directors in all aspects of the BWH sponsored fellowships, the BWH clerkship and the Education Manager in all aspects of the Neurology residency. The duties include but are not limited to, record maintenance, database management, analysis, correspondence, preparation of written materials, scheduling and arranging interviews, meetings, and lectures, and site visit preparations.
2.Support a variety of functions as it relates to the Fellowships, Clerkship and Residency Training Programs:
oOrganize the on-boarding/ex-boarding of the monthly rotations of Clerkship students including orientation coordination, pager set-up, lab coat distribution, and other logistics, responsible for tracking and retrieval at the completion of the assignment.
oUnder the direction of the program directors, coordinate lectures, seminars, and rotation schedules, Coordinate the evaluation process to ensure compliance with the programs requirements.
oMaintain trainee staff and faculty evaluation systems, duty hour logs, curriculum management, and other reports in accordance with each program's requirements using New Innovations and or data tracking systems.
oSupport all activities of annual trainee recruitment process, which entails coordinating all communications, identifying interview dates, organizing applicants files, contacting applicants and faculty members to schedule interviews, developing and distributing orientation packets, organizing and sending acceptance and rejection letters, and organizing all aspects of the interview day and follow-up sub-committee meetings.
oSupport all trainee hospital and medical school appointment and credentialing and visa-related activities working with appropriate departmental and hospital staff to ensure accurate and timely appointments.
oSupport the creation and maintenance of marketing materials for the Fellowships, Clerkship and Residency programs including brochures and program websites.
oMaintain the tracking of alumni paperwork, including external credentialing documents, ensure timely completion of reference letters, and assist the Office of Faculty Affairs in maintaining the Departments alumni association.
oSupport the continuous preparation for bi-annual site visits for each program to ensure proper standards are in place for re-accreditation of our programs.
oSupport the observership program and external and internal rotators
oSupport the planning of retreats and graduation events
3.Support Neurologys Quality Assurance Committee for the Department to include: meeting preparation, participation, accurate data tracking, and proper follow-up and action-planning to be reported internally or to the Hospital-wide QA committee.
4.Other duties and responsibilities as assigned
Bachelors degree required, masters preferred.
1-3 years of related Healthcare experience preferred
Working knowledge of:
oWord, Excel, Power Point
oInformation systems/databases (i.e. IDX, BICS, Microsoft Office, New Innovations, etc)
oKnowledge of ACGME program responsibilities preferred
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with physicians, management, staff, and other customers.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Ability to effectively handle challenging situations and to balance multiple priorities.
Excellent verbal & written communication skills.
Ability to work in a team oriented environment.
Ability to multi-task and balance competing demands
Must be proficient in Microsoft applications
Predominantly Fast paced office-based work, frequent meetings with program leadership, occasional travel to Mass General Hospital, 100% of efforts dedicated to the Neurology training programs Fellowships, Clerkships and Residency, under the direction of the Program Manager.
Brigham and Womens Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.
Brigham and Womens Hospital I CARE Standards
The I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues, and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless, high quality patient and family centered care.
C.I will Communicate my commitment to high quality performance
A.I will Appear and act as a professional
R.I will Respect all individuals
E.I will Extend myself